Formal emails are important because they establish the proper conditions for significant discussions to take place.

Formal emails are appropriate when communicating with audiences related to your work, such as colleagues, clients and representatives of other businesses.

Formal emails generally follow a straightforward format of introduction, body text and closing.

Formal emails should adhere to the rules of proper grammar and avoid misspellings.

Formal emails are typically informative.

Whenever sending a formal email, do so from a professional email address.

Your subject line directly states the topic of your email.

Open the text of your email body with a formal salutation. Here are some formal salutations you might use:

Dear,

Greetings,

To Whom It May Concern, (if the recipient's name is unknown)

If you have not already communicated with the recipient, introduce yourself in your first sentence.

Your next paragraph provides additional detail about why you are writing.

Your final paragraph thanks your recipient for the time they took to read and consider your message. Here are some formal closings you can use:

Regards,

Sincerely,

With many thanks and best wishes,

Complete the email with the sentence.

Dear Mr Cruz,

Please find enclosed an application form for the post of Teacher of History. ____1_____ for this job. The deadline is March 24.

Yours sincerely,

J Ko, School Administrator

Complete the email with the sentence.

Hello Hiroshi,

I can phone you on Thursday at 10:30 am. Can you let me know if that is convenient, please? _____2______.

Regards, Jack

Complete the email with the sentence.

Dear Mrs Kerry,

I am writing to confirm our appointment in my office on Tuesday January 28.

Please report to Reception when you arrive, and they will direct you to my office. I hope you have a safe journey here, and ____3_____on Tuesday.

With best wishes, Tony Donizetti

Complete the email with the sentence.

Dear Jackie,

Congratulations on getting the job. My team in the International Office and I would like to welcome you to Bakewell University. I am sure you will enjoy your new role. ____4_____.

Best wishes,

Ewa Jones – Director, International Office – Bakewell University