Quality Management System is an interrelated processes that working together to meet objective

There are 7 basic principles of quality management principles

Keyword for process approach is

There are 2 basic of management levels in the hierarchy

_________ is a step to establish Quality Objective.

Training is one of the activity to enhance employee competency

Meet customer needs and exceed customer expectations is based on the principle of customer focus

____________ is one of the method to made a decision making

______ is one of the method for continuous improvement.

Process Flow, SOP and Work Instruction are the objective evidence for Process Approach principle

Job Description (JD) is one of the evidence to establish quality objective

7 QC tools are the method to analyse and evaluate data and information

To improve the quality management system, customer complaint is a room for continuous improvement

How many clauses in the Quality Management System (ISO 9001:2015)?