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WorksheetsPSIKOLA GP 2
Total questions: 10
Worksheet time: 3mins
Who’s in charge of arranging guests’ tours?
Operators
Lift Attendants
Concierge
Front Office Staff
Which one of the following is NOT the job of Mini-Bar Attendant?
Documenting the sales from the mini-bar
Clean and defrost the mini-bars regularly
Stock and replace missing items
Clean and service the rooms
Below are the requirements of front office staff in order to satisfy the guests, except…
Attention to detail
Great communication skills
Talk with a full mouth
Ability to stay calm under pressure
It's important that Engineering Staff can read blueprints and manuals.
True
False
Butlers work in the restaurant.
True
False
Which of the following is the job of Housekeeping Staff?
Replenishing linens
Looking after hats, coats, and jackets
Serving breakfast and beverages
Unpacking suitcases
Which of the following doesn’t work at the restaurant?
Chefs
Concierge
Bar Staff
Waiters
Which of the following is NOT employed by the establishment directly?
Bartender
Engineering staff
Lobby-shop personnel
Cloak-room attendant
Bed and Breakfast can be run by only one person.
True
False
Which one is better and easier?
Pageboys
Lift Attendants
