WorksheetsWhats this New EE all about
Total questions: 18
Worksheet time: 7mins
what am I?
I travel from the exchange via copper cable and let you watch Netflix sometimes
Essential
Full Works
All Rounder
Broadband
I'm Halo 3+ what comes as part of my plan?
Full Fibre100 (if avail)
Smart Hub+
Hybrid Connect
£100 cashback
Complete Wi-Fi
How fast can I go with New EE?
1.6TB
900MB
1GB
16GB
1.6 GB
If we cant get you back to your guaranteed speed after 30 days with your NEW EE broadband how much can you claim?
£25
£100
Nothing but you can leave your contract early with no fees
£30
£50
I have friends staying with me for a few weeks and they need WiFi access but i dont want to give them my login details, can you help?
Why not set up guest WiFi for them it's easy to do on the MY EE app
Yeah pop them on and i'll sell them something
Get new friends!!
i think you can buy something in Currys that would help
I'll get you through to Tech as i dont have a scooby !
I only have BB from BT as fibre wont be available until Xmas I'd love to upgrade my package to include family protection as I'm afraid my children are at risk. I'm a long standing customer how much will this cost?
I'll stick it on but don't tell James !!!
You can have mine as i don't use it
you already have it as standard on all packages
its £5 per month for up to 16 devices
Full price I'm afraid as I don't do discounts
What's Smart Wi-Fi?
Take your BB on holiday with you
Use discs to create a single seamless network around your home
Just a fancy name for Wi-Fi
Wi-Fi with extras like easy to remember password and Alexa help mode
I allow you to set times for homework and pause the internet, I work with full fibre and a digital phone service. What am I?
Smart Hub Plus
Home Hub 2
Home Hub 5
Smart Hub 2
Full Fibre Hub 2.0
I have All Rounder Full Fibre and want to book a EE Guide to come and give me a MOT of my setup but needs to be a Sunday appointment as I'm a busy man. how much extra is this?
£30
£25
£0
£15
£10
I'm Halo 3 what do i get as part of my package?
Hybrid Connect
Home Tech Experts
Price Promise
Double Data on Mobile plans
Complete Wi-Fi
How fast is Full fibre be compared to standard BB?
10 Times
One Time
15 Times
44 Times
20 Times
What time of day do New EE products slow you down to help with traffic on internet?
Between 5pm and 6pm
Just before Love Island starts
Never !
After lunch Monday to Friday
Who powers our award winning security suite?
Macintosh
Kaspersky
Norton
MacAfee
Hello I'm Mrs Galloway I'm 84! I'm looking for BB I have a smart kettle and a wee woman in a box called Alexa. What's the best broadband for me? I want something Gucci I'm 84 you know!
The dearest one she'll be loaded sitting in a mortgage free house for years!
Get her on Home Essentials she's a pensioner
I need a mobile sale today I'll get her a wee cheeky 5G hub out
I think i'll have a brilliant conversation with Mrs Galloway and find out what's best for her by asking great questions and really listening to her answers.
Tell her Talk Talks the cheapest as I've got a bus to catch!
I'd like to add EE Wi-Fi onto my Essentials broadband package please? How much will that be?
usually £39 per month but can add month to month for £5
Can give you one month free then £15 per month
You can only get it on Mobile products I'm afraid, sorry
Just activate it on MY EE using your EEID it's free
Which New EE packages include an EE guide for free?
All Rounder
Full Works
Essential
All of them !!!!
How many Smart WiFi discs do it get?
1
2
3
upto 3
How long is my Digital Home Phone contract?
24 months
just runs alongside your BB contract
30 days
12 months if you buy a handset
