Worksheetstelephone call
Total questions: 8
Worksheet time: 5mins
Which one is a formal greeting?
Good morning!
Hey!
Morning!
Hi!
"Could I speak to Mr. Brown?"
That is the expression of ....
Making a call - requesting
Putting somebody through
Answering the request
Ending the phone
"Just a minute, I am putting you through."
That is the expression of ....
Wrong number
Answering the request
Putting somebody through
Making a call - requesting
"Thank you"
That is the expression of ...
Ending the phone
Wrong number
Answering the request
Answering the phone
Randy: Good moorning. Laluna Hotel, ....?
Tracy: Can I speak to Mr. Nielson, Please?
Randy: Yes. Wait a moment.
May I help you
Help me please
Can you help me
Can I take a message
Maura: Is Denny in?
Diara: .... . Can I take a message?
Maura: No, I'll call him back.
Yes, hold a moment, please.
I'm afraid he's out at this time
May I leave a message
yes, He is in the class
"This is Peter speaking. Can I speak to Queenzy, please."
"...."
I'm sorry, he was out of house at that time.
Sure. Wait a minute. I'll take your message
Certainly, hold on a minute, I'll put you through.
Our manager is busy right now. He will have a meeting in a half hour
Choose the correct order!
Take ownership/ your name / anything else?
Solve the problema/ thank you / goodbye
thank you/ name of the company/ goodbye
Name of the company/ your name/ offer help
