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Dx Knowledge Test Week 1

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is a marketplace?

a)

It is an order placed through the Mx

b)

It is an order that was created on schedule

c)

It is an order that was paid with direct deposit

d)

It is an order placed trough DoorDash Platform

2.

What is the name of the third part company that helps the dashers with their BGC?

a)

Stripe

b)

Checkr

c)

Transfer Tool

d)

Nimda

3.

What is Fast Pay?

a)

It is a perk for the dasher to withdraw money faster every 24hrs

b)

It is the option the dasher has to pay with his own deliveries for food

c)

Is the app available in Canada and Australia only to get their money right after a Dash

d)

Is a process where the dasher received from the consumers

4.

What does the "Dasher Places" protocol mean?

a)

Cx contacts Mx directly to place the order

b)

Dx places the order upon arrival

c)

Cx can place the order by fax

d)

None of the above

5.

Where can you find information about the Dx such as account status, order history, contact number, active orders, etc..?

a)

Nimda

b)

Checkr

c)

Sales Force

d)

Dasher Support in Dispatch

6.

What's the name of the tool where we can check information from the Dx like a referral, vehicle information, and incidents?

a)

Checkr

b)

Dispatch

c)

Nimda

d)

Salesforce

7.

What's a drive order?

a)

An order that was placed through the app

b)

An order for the Mx

c)

It's an order that the Cx placed directly through the Mx

d)

It's an order that the Mx placed

8.

What is the tool used to handle the interactions?

a)

Salesforce (SFDC)

b)

CCMS

c)

Checkr

d)

Dispatch

9.

What's the name of the tools that helps us to solve MP delivery issues?

a)

Dispatch

b)

Workflow tool

c)

Order Resolution Tool

d)

Kb

10.

Where can we find information about the background check status?

a)

Nimda

b)

Checkr Status lookup on dispatch

c)

Dispatch

d)

Salesforce