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Worksheetssoft skill
Total questions: 22
Worksheet time: 22mins
In Bertrand Russell’s example of two men, Mr. A and Mr. B, being in conflict with each other, what does the arbitrator tell each of the men, to have the conflict peacefully resolved?
The other person is intellectually challenged, so you will have to forgive him.
The other person is actually a cyborg, and if you make peace with him, you can make him do whatever you want.
The other person has only the normal share of human wickedness, and this enmity is harmful to both.
The other person has a better political clout and so he will take revenge on you and your family.
The other person is planning to write his will to your son/daughter if you make peace with them.
Imagine the following situation: you are unhappy with your job and wish to make a career switch, but you are unsure about whether you have enough savings to pay your rent and bills for the months that you will be out of the job. Meanwhile, your parents who live far away from the city where you work are ailing, and require someone to be around to look after them at home. It might be natural that you are experiencing: Check all the answers that is related to the scenario explained.
Imagine the following situation: you are unhappy with your job and wish to make a career switch, but you are unsure about whether you have enough savings to pay your rent and bills for the months that you will be out of the job. Meanwhile, your parents who live far away from the city where you work are ailing, and require someone to be around to look after them at home. It might be natural that you are experiencing:
Stress
Exhaustion
Multitasking
Which of the following is sure to happen when you are distressed?
You get promoted at work.
You are motivated to work more efficiently.
You take more time than usual to do a task.
You become more forgiving.
If a person is unassertive, cooperative, and values building relationships over taking a clear stance on things, which among the following descriptions best fits his/her personality type?
Avoiding
Accommodating
Attacking
Collaborating
Which one of the following is a sign that you are undergoing an intrapersonal conflict?
You disagree with your wife about how your financial resources should be utilized..
Your team, at your office, experiences a clash with another team at office, over a few issues.
You debate with yourself about whether it is worthwhile to quit your current job and do something different.
You and your best friend develop disagreements over a few issues.
A conflict between a father and a son is an example of?
Interpersonal conflict
Intercontinental conflict
Intergroup conflict
Intrapersonal conflict
Which of the following can you use to manage mental stress?
Plotting revenge
Playing mind-games
Getting confrontational
Taking deep breaths
Eating junk food
Which of the following can you use to manage mental stress?
Which one of the following is a correct definition of “mediation?”
Involving a third party for an authoritative judgement.
Negotiating with the parties involved to sit down and resolve an issue among themselves
Involving an unfamiliar third party who takes money and kidnaps one of the parties till the issue is resolved
Asking an unfamiliar third party to make a blind guess about who is right
Involving a familiar third party to assist the involved parties in finding a solution
Which one of the following thoughts is most likely to cross your mind when you are severely distressed?
I will just sit back and relax now.
Whatever happens in life cannot bother me.
I will never be able to overcome this problem.
I have no doubt that I will eventually get over this.
Time heals even the deepest wounds.
Fellow feeling and empathy can help in
Earning more money
Winning duels
Winning the Nobel Prize
Constructive conflict resolution
Roleplay and theatre
Which of the following, according to you, fit the definition of conflict?
To come into collision or disagreement with another
To fight or contend; do battle
A discord of action, feeling, or effect
To make a confession in front of God
Which of the following are destructive ways of resolving conflict?
Being issue focused
Respecting differences
Ensuring group performance and cohesion
Disagreeing about personality and character
Indulging in personal antagonism fueled by differences of opinion
As an emotionally balanced person, how would you ensure that conflict is eliminated?
By being calm and collected
By keeping your anger in control
By hitting people and throwing things
By using abusive words to hurt others
By refusing to discuss and arrive at a solution
You consider yourself to be a strong person who can contribute constructively in a situation of conflict. From the following options, pick the lines that you would say to favorably resolve the situation.
"I am right, but you are wrong..."
"What you say is true, and..."
“I should win in this, and you should lose…”
“Let’s find a win-win solution”
“I promise not to repeat .
You know someone to be a generally dominating and selfish person. In which of the following ways might you generally expect him to react to a situation of conflict?
He’ll be shy, introverted, and prefer to make peace.
He’ll be unassertive, cooperative, and seek to build relationships first.
He’ll be attacking, aggressive, and seek to assert his opinions.
He’ll be competitive, trying to win at all costs, non-cooperative, and just caring about his own concerns.
He’ll be compromising, sacrificing, and a seeker of harmony.
If you are distressed, you might exhibit the following behavioral patterns:
You get irritated with others, sometimes for no reason at all.
You become extra-friendly with your neighbors.
You lose at sports even in those games that you are an expert.
You often forget where you keep certain essential items such as your door key or your mobile phone.
You donate generously to charitable causes.
What are the ways in which a conflict can be a positive thing?
Conflicts are opportunities for leg-pulling and dominating others.
Once intra-group conflicts are resolved, the group becomes more caring and inclusive.
The process of resolving conflict in a workplace can result in reaching creative solutions.
A successfully resolved conflict can enable one to come out of it in an emotionally strong manner.
Conflicts can be used for clarifying, learning, and for promoting a stimulating environment.
If you are trying to resolve a conflict between two of your best friends, which of the following methods should you adopt?
Speaking the hard truth in a harsh manner
Making them take part in group activities
Making them list out five things they like in each other
Focusing on the person, not the problem
Defusing or managing the anger that each feels for the other
You are trying get an afternoon nap, when your roommate thinks of inviting some friends over for a movie. Which of the following can you say to her to resolve the conflict favorably?
I am feeling very tired. Will it be possible for you to kindly watch the movie in your friend’s room?
Why do you (your roommate) never ask me before inviting your friends over?
I had to stay up all night yesterday to study for the exam. Can you guys please postpone your movie watching so that I can get a bit of rest?
If you don’t move out of the room in five minutes, I’ll throw your laptop out of the window.
Suppose the parents of your child’s classmate comes to your house to complain about your child. In order to constructively resolve the conflict, you will do the following:
Ask them to go to the police, instead of coming to you.
First, listen to their concerns with an open mind. Judge, as impartially as possible, about what exactly has taken place.
Make a phone call to the complaining parents and let them know what you have said to your child. If their own child has made a mistake, politely point that out to them as well.
Talk to your child calmly, after the complainants have left, and try to understand his point of view.
If you think the situation so merits, then teach your child to behave better in the future.
