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WorksheetsSocial and Business Etiquette
Total questions: 10
Worksheet time: 5mins
It is inappropriate to use mobile phones when you are...
(You may choose more than one answer and then click 'select all that apply' at the bottom right.)
watching a movie, play or musical event
in restaurants.(Unless you are alone)
in the supermarket
in a meeting
using public transport
What is an appropriate time frame to respond to an email?
Within 2 hours
Within 24 hours
Within 3 working days
Within 5 working days
Excluding an emergency, when is it acceptable to talk on the mobile phone during a business meeting?
If you forget to turn off your phone and it rings.
If you have indicated at the start of the meeting that you are expecting an urgent and important call.
If you are expecting an important call.
If it is an informal meeting.
The following are some good practices when using Group Chat on mobile phones:
(You may choose more than one answer and then click 'select all that apply' at the bottom right.)
Always ask for permission before adding someone
Have one-to-one chat within the group chat
Limit the amount of videos and photos you share
Send messages anytime of the day
Keep the group small
Who should hold the lift/elevator door when boarding the lift in a group?
Last person
First person
Second person
Wait for the door to close on its own
In a conference, name tags should be worn on the ________, close to the shoulders (unless dictated by uniform or dress code).
Right
Left
When is the most gracious time to respond (RSVP) to an invitation?
within 24 hours
within one week of receiving the invitation
anytime before the 'respond by' date listed on the invitation
The following are some good etiquette practices:
(You may choose more than one answer and then click 'select all that apply' at the bottom right.)
Sneezing into our hands
Placing your phone on the dining table
Check your texts before sending messages or emails from your phone
Sitting when being introduced to someone
Ask for permission before you take any photos of others
Work emails can be sent anytime, but business instant messaging should be restricted to one hour before start of workday to two hours after it ends.
True
False
Depends
It is good manners to pull out someone's chair for them
True
False
Depends
