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DIAGNOSTIC TEST ORAL COMM

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.

Which of these doesn't use non-verbal communication?

a)

traffic signs

b)

hand symbols

c)

E-mail

d)

body movements

2.

In this type of communication you think and learn about yourself, talk and reason with yourself, and evaluate yourself.

a)

Public Communication

b)

Interpersonal Communication

c)

Online Communication

d)

Intrapersonal Communication

3.

The term kinesics refers to:

a)

time cycles that affect our communication

b)

all forms of body movement other than physical contact

c)

touch behaviors that convey meaning during interaction

d)

space and distance within communication

4.

An example of external communication is ________________

a)

Meeting of employees in the purchasing department

b)

Conversation between manager and employee

c)

A letter from the supplier

d)

A telephone call from area manager to branch manager

5.

Which of the following examples is a physiological noise?

a)

Extreme temperature

b)

Using technical words in reporting

c)

Preconceived ideas on male dominance

d)

Hunger

6.

The process of interpreting the encoded message of the speaker by the receiver.

a)

Context

b)

Encoding

c)

Decoding

d)

Barrier

7.

The process of converting the message into words, actions, or other forms that the speaker understands

a)

Feedback

b)

Encoding

c)

Decoding

d)

Channel

8.

The factors that affect the flow of communication.

a)

Barrier/Noise

b)

Context

c)

Message

d)

Speaker

9.

The responses, reactions, or information provided by the receiver.

a)

Speaker

b)

Receiver

c)

Decoding

d)

Feedback

10.

The information, ideas, or thoughts, conveyed by the speaker in words or in action.

a)

Channel

b)

Message

c)

Context

d)

Barrier

11.

This type of communication is speaking to teachers and students.

a)

written

b)

non-verbal

c)

oral

d)

body language

12.

What Noise comes from the environment?

a)

Physical Noise

b)

Psychological Noise

c)

Physiological Noise

d)

Semantic Noise

13.

These are mediums through which you can send a message to its intended audience.

a)

Channel

b)

Receiver

c)

Speaker

d)

Feddback

14.

In the communication process, the _____________ is the listener, or observer.

a)

Receiver

b)

Speaker

15.

A ________ is someone who encodes a message to a receiver.

a)

Receiver

b)

Speaker