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INTRO TO HOSPITALITY

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

What is Hospitality ?

a)

the reception & entertainment of guests,visitors or strangers with liberality and goodwill

b)

derived from hospital, hospice & hostel, a medieval house of rest for travelers and pilgrims.

c)

includes Hotels & Restaurants.

d)

All answers are correct

2.

The following is the scope of the hospitality industry, except....

a)

Food Services

b)

Bevereage Services

c)

Transportation Services

d)

Accomodation Services

3.

Following are the FB that offered services to the guests need, except .....

a)

Fine Dining Restaurant

b)

Cafetarias

c)

Club House

d)

Public House

4.

Hotels Motels/budget hotels Motor homes Resorts/chalets Condotels Travel lodges Residential suites Rest houses,etc..can be called...

a)

Travel & Tourism Sector

b)

Lodging Sector

c)

Food Service Sector

d)

Food Service Industry

5.

There are 2 types of Food service operation .....

a)

Public House & Institutional Food services

b)

Hotel & Restaurant Food Services

c)

Institutional & Comercial Foodservices

d)

Comercial & Restaurant Food Services

6.

Manufacturing and Industrial Plants, Commercial and Office Buildings, Hospitals, Colleges Universities/Primary Secondary Schools, In-transit Foodservice (airlines/railways), Recreation and Sports Center

including category...

a)

Institutional Food Services

b)

Food Contractors

c)

Tourism Food Services

d)

Commercial Food Services

7.

There are three (3) basic commercial food service operations, except....

a)

Independents

b)

Canteen

c)

Chain Restaurants

d)

Franchises

8.

PEOPLE IN FOOD SERVICE can be grouped into three (3) general categories, except...

a)

Customer Services

b)

Managers

c)

Production personnel

d)

Service personnel

9.

There are three (3) levels of managers, except.......

a)

General Manager

b)

Top managers

c)

Middle managers

d)

Supervisor

10.

Chef profession belongs to the category.....

a)

Service Personnel

b)

Foor Servers

c)

Production personnel

d)

Important Personnel