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Marketing Management

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

Which of the following is NOT an element of the marketing mix?

a)

Distribution

b)

Product

c)

Target market

d)

Pricing

2.

The term "marketing mix" describes:

a)

A composite analysis of all environmental factors inside and outside the firm

b)

A series of business decisions that aid in selling a product

c)

The relationship between a firm's marketing strengths and its business weaknesses

d)

A blending of four strategic elements to satisfy specific target markets

3.

Newsletters, catalogues, and invitations to organization-sponsored events are most closely associated with the marketing mix activity of---

a)

Pricing

b)

Distribution

c)

Product development

d)

Promotion

4.

The strategic marketing planning process begins with ...

a)

The writing of the mission statement

b)

The establishment of organizational objectives

c)

The formulation of a marketing plan

d)

Hiring a senior planner

5.

Today's marketers need ______________

a)

Neither creativity nor critical thinking skills

b)

Both creativity and critical thinking skills

c)

Critical thinking skills but not creativity

d)

Creativity but not critical thinking skills

View answer

6.

The process that turns marketing strategies and plans into marketing actions in order to accomplish strategic marketing objectives is called ______________

a)

Marketing strategy.

b)

Marketing control.

c)

Marketing analysis.

d)

Marketing implementation

7.

Segmentation is the process of:

a)

Dividing the market into homogenous groups

b)

Selecting one group of consumers among several other groups

c)

Creating a unique space in the minds of the target consumer

d)

None of these

8.

The ______________ function of marketing makes the products available in different geographic regions.

a)

Production.

b)

Selling.

c)

Distribution.

d)

Promotion.

9.

The traditional view of marketing is that the firm makes something and then ______________ it.

a)

Markets.

b)

Sells.

c)

Prices.

d)

Services.

10.

Groups that have a direct or indirect influence on a persons attitudes or behavior is known as ______________

a)

Reference groups

b)

Family.

c)

Roles.

d)

Status.

11.

In ______________ segmentation , buyers are divided into different groups on the basis of life style or personality and values.

a)

Geographic.

b)

Demographic

c)

Psychographic.

d)

Behavioral.

12.

Social marketing is used as an instrument to achieve the goals of ______________.

a)

Marketer.

b)

Seller.

c)

Society.

d)

None of these.

13.

There are ______________ elements of promotion mix.

a)

Four

b)

Six

c)

Five

d)

Two

14.

______________ is the oral presentation in a conversation with one or more prospective buyers for the purpose of making sales.

a)

Advertising.

b)

Branding.

c)

Personal selling.

d)

None of these.

15.

The task of any business is to deliver ______________ at a profit.

a)

Customer needs

b)

Products.

c)

Customer value

d)

Quality.

16.

______________ is the next stage of market segmentation.

a)

market targeting

b)

Positioning.

c)

MIS.

d)

Marketing.

17.

Testing before launching a product is known as ______________.

a)

Test marketing.

b)

Concept testing.

c)

Acid test.

d)

Market test.

18.

______________ is the process of creating an image for a product in the minds of targeted customers.

a)

Segmentation.

b)

Target marketing.

c)

Positioning.

d)

None of these.

19.

______________ refers to word of mouth through electronic channels.

a)

E-Advertising.

b)

E-Commerce.

c)

E-Cash.

d)

Viral marketing.

20.

In service marketing, apart from traditional four elements of marketing mix, there are three more elements, namely, people, process and ______________.

a)

Physical evidence.

b)

Publicity.

c)

Packaging.

d)

All of the above.