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WorksheetsWorkplace
Total questions: 74
Worksheet time: 40mins
Which of the following best describes the signage shown?
The place to gather during an emergency
Assembly point every morning
Place for emergency vehicles to park
Which of the following best describes the signage shown above?
The area is protected by police
You will be stopped if you try to enter
Only authorised people are allowed to enter
Which of the following best describes the signage shown above?
Slow down as there are children ahead
There are slow children in the area
Children are advised to walk slowly in the area
What is a safety manual?
Instructions for the operation of a device
Instructions on safety precautions to take
Instructions on troubleshooting a device
Which of the following are hazards shown in the picture?
Woman standing on a chair
Man throwing a stapler
Stressed worker
Coffee spillage
Why is it important to follow safety regulations?
To prevent injuries
To get more salary
To be promoted
What should i do if i see someone not following safety regulations?
Ignore as it is not my job
Do not report it if it seems like a faster way to complete the job
Report to supervisor immediately
What among the following is NOT a reason behind the rising injury rate among young workers?
Inexperience and lack of safety training
Lack of biological and physical fitness
Laziness and unwillingness to work
Hazards typical to workplace including unsafe equipment and slippery floors
What are the responsibilities of young workers at work?
To follow the rules and regulations of the workplace
To use safety measures such as protective clothing and equipment when required
All of these
To have knowledge of how to react during an emergency and report to the supervisor in case of emergency
Marge is resigning from her company. Which is the best way for her to communicate this information?
Text her supervisor.
Speak to her supervisor in person.
Send a group email to the entire company.
Leave a sticky note of her supervisor's desk.
Ahmad is attending a work meeting. When is it appropriate for him to use his smartphone?
If the meeting is boring.
If the speaker cannot see him using it?
If his supervisor is not present.
If the meeting specifically requires the participants to access information online.
Carla works at an accounting office. Which of the following should she do before sending a work-related email?
Check that the names and addressed of the intended recipients are correct.
Ensure the email has subject line, required attachments, a pleasant greeting, and her contact information.
Proofread and check for confidential information in the email and it's attachments.
All of the above.
Reggie works at a sporting goods store. Which is the best way to answer the store's telephone on a busy day?
"Please hold."
"Can I call you back later?"
"Thanks for calling XYZ Sports. This is Reggie. Can you please hold for one moment?"
"XYZ Sports. What do you need?"
Olivia is careful of how she communicates with people at work. Which is an example of positive nonverbal communication?
Smiling and nodding.
Asking and answering questions.
Crossing her arms and sighing.
Rolling her eyes and frowning.
Zoe is a computer technician. An older customer is asking the same questions repeatedly. What should Zoe do?
Tell the customer, "You already asked that question."
Sigh and roll her eyes at the customer.
Try using different words, a drawing, or a demonstration to answer the questions.
Stop answering the questions and walk away.
Jackie is unhappy with her performance review and salary. She schedules a face-to-face meeting with her supervisor. Which of the following should she also do?
Plan to meet in a quiet location away from co-workers and customers.
Remain calm, poised, and focused.
As her supervisor for specific feedback examples, and improvement ideas.
All of the above.
Mia is participating in a conversation. Which demonstrates her good listening skills?
Nodding and making eye contact.
Checking her phone for text messages.
Looking around the room.
Interrupting the person to ask a question.
Marcus is in a face-to-face interview. Which is an example of positive nonverbal communication?
Looking around the room.
Talking about why he is the best candidate for the job.
Sitting up straight and making eye contact.
Reading his resume' out loud.
When should text messages be used in the workplace?
To share large amount of information.
To share confidential information.
To share inappropriate jokes.
To share urgent information, provide a quick response, or ask a simple question.
Part of having a good work ethic is to seek help from.....
co-workers and supervisors at work
classmates and teachers at school
family and friends at home
all of the above
Co-workers will want to work with you if you have a positive
cooperation
friend
attitude
reliable
Telling the truth and being straight-forward describes
manners
honesty
punctuality
innovation
Willingly working hard to get the job done shows you are
innovative
skilled
motivated
valued
Which of the following shows a poor work ethic?
arriving to work on time
being a reliable employee
volunteering for other duties
none of these
A set of rules that defines appropriate behaviors is called a
textbook
code of conduct
homework journal
playbook
Having a positive work ethic at work will
have no effect
get you fired
improve your working relationships
get you a pair of new shoes
The most important aspect of teamwork above all else is
Tardiness
disrespect
communication
impatience
A positive work ethic will help you to be successful at
school
work
home
all of the above
When resolving a conflict at work, it is important to
be respectful and calm
be honest and empathetic
use active listening skills
all of the above
Which is a quality that you would look for in an employee?
respectful
tardy
negatitve attitude
jealous
Where does your father work?
He works in an airport.
He works in a hospital.
He works in a school.
He works in s station.
Where does your mother work?
She works in a hospital.
She works on a farm.
She works in an office.
She works in a factory.
How many cows are there?
There are three cows.
There is two cows.
There are four cows.
There are five cows.
Where does your sister do?
She's a doctor.
She works in a hospital.
She works in a restaurant.
She works in a school.
Where does your brother work?
He works in a company.
He works in a factory.
He works in a lab.
He works in a school.
Where does your brother work?
He works in an office.
He works on a farm.
He works in a school.
He works in a lab.
What does your father do?
He's a pilot.
He's a teacher.
He's a police officer.
He's a worker.
Where does she work?
She works on a farm.
She works in an airport.
She works in a restaurant.
She works in a police station.
Where does she work?
She works in a restaurant.
She works in a factory.
She works in a lab.
She works in a school.
What does she do?
She's a scientist.
She's a teacher.
She's a chef.
She's an accountant.
Where does he work?
He works in a school.
He works in an office.
He works in a fire station.
He works in a station.
Does she work in a bank?
Yes, she is.
No, she isn't.
Yes, she does.
No, she doesn't.
Does she work in an office?
Yes, she does.
No, she doesn't.
Yes, she is.
No, she isn't.
Ergonomics is the science of
designing computers
designing desks
designing equipment and workplace for a comfortable and safe environment
designing chairs
You should rest your wrist and not the palm of your hand for correct position of your hands during keyboarding
True
False
Sometimes
Adjust your seat depending on the height of your mouse, keyboard, and monitor. Get a footrest if necessary.
True
False
Sometimes
To reduce eye fatigue, you should
Check monitor placement
Blink
Drink more water
All of the other responses
Posture is not important in regards to ergonomics.
TRUE
FALSE
What does this sign mean?
Warning - hazard
Warning - hot surface
Warning - moving vehicles
Warning -
Which hazard is this?
falling from height
slips
trips
moving vehicles
Which hazard is this?
slips
tripping
falling from height
moving vehicles
Which hazard is this?
Falling from height
Slips
Tripping
Moving vehicles
Which hazard is this?
Moving vehicles
Tripping
Slips
Electric shock
Which hazard is this?
Moving vehicles
Electric shock
Crushing
Tripping
Which hazard is this?
Slips
Electric shock
Stress
Tripping
Which hazard is this?
Electric shock
Moving vehicles
Crushing
Stress
Which hazard is this?
Stress
Noise
Tripping
Falling from height
Which hazard is this?
falling from heights
burns
stress
noise
Which hazard is this?
burns
stress
cuts
electric shock
What is a "co-worker"?
A person with whom you work.
You boss
Your brother
What personal information is asked for on a job application?
Just your name.
Your name, address, contact information, date of birth, social security, references, etc.
Your name and phone number.
Can you lose your job for "misbehaving"?
YES
NO
No idea
Why should you complete the work assigned to you each day?
To earn your paycheck
No clue
So you are happy
What is a "break" used for at work?
To take a nap for hours
To use the restroom, get a drink of water, check your phone or take a short rest.
To leave and visit your friend.
How can being absent from work affect your paycheck?
It wont
You usually are not paid for the days you miss, so that means you won't get as much money.
You will get paid more
If you decide to quit your job, what should you do?
Stop showing up immediately
Give your supervisor a 2 weeks notice in writing if possible. Or at least give them as much notice as possible.
Tell your supervisor you quit and walk out.
What should you do if a fire breaks out at your job site?
Start screaming and yelling
Start causing crying and hide in a ball
Calmly follow the "in case of fire" signs and protocol
What should you do if a co-worker is trying to get you to break a workplace rule?
Do what they say even if you'll be fired
Explain you want to follow the rules. If they keep asking go to your supervisor.
Tell on them right away.
What is "job training"?
When someone teaches you how to do your job duties.
Working for free
Not sure
Should you tell people at work everything about your personal life?
No, most personal information should be kept private.
Yes, tell them every detail
Sure, why not?
What are some ways you could be paid for working?
Check only
Cash only
Cash, check, or direct deposit
Can you call your friend on your "break"?
Yes, but only during your break time
No
Not sure.
