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14 Principles of Management

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

1. Giving one vision to all the employees of the company.

a)

Unity of command

b)

Unity of direction

c)

Esprit de corps

d)

Equity

2.

2. A marketing head of a company took the call for marketing a particular product, if the product fails, the head has to take ownership of the failure

a)

Scalar chain

b)

Authority

c)

Work division

d)

Centralization

3.

3. Many times, a person is removed from the company when he/she prioritizes sideline jobs using the company’s resources

a)

Order

b)

Discipline

c)

Subordination of individual interest to general interest

d)

Initiative

4.

4. One person should report only to one leader and not to 3-4 people

a)

Order

b)

Centralization

c)

Discipline

d)

Unity of command

5.

5. For companies having a customer service line, if your complaint is not resolved in 3 days, it goes to the local manager, if not resolve in 5 days, it goes to regional head, and if not resolved in 7 days it goes to national heads

a)

Division of work

b)

Authority

c)

Scalar chain

d)

Order

6.

6. An organization has a better chance to grow faster if its employees are stable

a)

Security of tenure

b)

Remuneration

c)

Esprit de corps

d)

Equity

7.

7. Maintaining the best way of interacting with customers and keeping the quality of their work despite informal meetings and conversations

a)

Initiative

b)

Discipline

c)

Subordination of individual interest to general interest

d)

Esprit de corps

8.

8. Employees using the right equipment and the right procedure at all times

a)

Initiative

b)

Discipline

c)

Equity

d)

Order

9.

9. Having a group of people who has control in the company.

a)

Authority

b)

Division of work

c)

Centralization

d)

Unity of command

10.

10. Employees should be paid fairly to keep motivation levels high.

a)

Equity

b)

Remuneration

c)

Security of tenure

d)

Order