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WorksheetsDaily Test - Phone Call
Total questions: 20
Worksheet time: 3600secs
Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”
Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”
It’s all right
Hold the line, please
Wait an hour, please
Sorry to keep you waiting
Operator : “Subsciption Division, Tempo Megazine. Can I help you?”
Caller : “Yes, I’d like to subscribe to Tempo.”
Operator : “Yes, ma’am …......
Caller : “This is Susan Olivia.”
Can I talk to Susan Olivia?
Shall I call you with your last name?
May I know who’s calling, please?
What’s your name?
Receptionist: “Good Morning, Le Dian Hotel, May I help you?”
Sofyan: “I want to call Mr. Brian at Room 24”
Receptionist : “Sorry, the line is busy”
Sofyan: ......
Could you call back later?
May I take a message?
Just a moment, please.
Could I leave a message for him?
Caller: “Hello .........… “
Nita: “I’m sorry, he is out. Could you call back at four?”
Caller: “Alrigt. Thank you”
Could you speak to Mr. Aziz, please?
Can I take a message from you?
Could I speak to Mr. Aziz, please?
Would you like to call him again?
Mr. Feri: “Hello, this is Feri from the ATP inc. May I talk to Mr. Roger?”
Receptionist: “….... He isn’t available right now.”
Speaking
He isn’t here
I’m sorry
You’ve got a message
Receptionist: “Good morning, Nirwana Hotel. Can I help you?”
Caller: “Room 1023, please.”
Receptionist: “I’m sorry, there is no answer ….......”
May I take a message?
How do you spell it?
Can I leave a message?
I’ll put you through
Hello. Could I speak to Susan Malden, please?
......................., please. I'll see if she is in.
Call back
Hang up
Hold on
Pick up
Claire: Hello, finance department.
Jennifer: Hello, can I speak to Adrian Hopwood, please?
Claire: I’m afraid he’s in a meeting at the moment. Can I help?
Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the
meeting?
Claire: In about an hour. Can you call back later?
Jennifer: Okay, I’ll do that.
Claire: Or can I take a message?
Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews
called and that I’m in the office all day if he could call me back.
Claire: Can I take your number, please?
Jennifer: Yes, it’s 5556872
Claire: 5556872. Okay, I’ll make sure he gets the message.
Jennifer: Thanks very much for your help, bye!
Claire: Goodbye!
Why isnot Mr Hopwood available?
Because He is having lunch
He is preparing some file at the moment
He is in a meeting
He is out at the moment
He goes with his clients
Claire: Hello, finance department.
Jennifer: Hello, can I speak to Adrian Hopwood, please?
Claire: I’m afraid he’s in a meeting at the moment. Can I help?
Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the
meeting?
Claire: In about an hour. Can you call back later?
Jennifer: Okay, I’ll do that.
Claire: Or can I take a message?
Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews
called and that I’m in the office all day if he could call me back.
Claire: Can I take your number, please?
Jennifer: Yes, it’s 5556872
Claire: 5556872. Okay, I’ll make sure he gets the message.
Jennifer: Thanks very much for your help, bye!
Claire: Goodbye!
What is Jennifer message for Mr. Adrian Hopwood?
Arrange appointment
Arrange a meeting
Call back
Call him
Based on the picture above, which number shows message?
1
2
4
5
Which one is the Ending of taking and leaving messages conversation?
Can I speak with..?
Hello good morning
“Thanks for calling/ Thanks for your call.”
Just a moment please I will put you through to Mr./Mrs....?
Jane: Hello, this is the sales department. Jane Solomon speaking.
Peter: Hello, is Maria Fernandez there, please?
Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.
Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?
Jane: Sure. Could you give me your number?
Peter: It's 0-7-4-6-0 double 9-0-1 double 8.
Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.
Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.
Jane: 9-9-0-1-8-8.
Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.
Jane: The PXO project. Right. I'll give her your message when she comes back to the office.
Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?
Jane: Of course.
Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Jane: Can I read that back to you?
Peter: Sure.
Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Peter: Yes, that's it.
Jane: OK. I'll tell her you called.
Peter: Thank you. Goodbye.
Jane: Goodbye.
What is the message from the caller?
A. Need to see new project figures of PXO project
B. To be in a meeting
C. to come back to the office immediately
D. To send email to petergriffin@fresh.com
Jane: Hello, this is the sales department. Jane Solomon speaking.
Peter: Hello, is Maria Fernandez there, please?
Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.
Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?
Jane: Sure. Could you give me your number?
Peter: It's 0-7-4-6-0 double 9-0-1 double 8.
Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.
Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.
Jane: 9-9-0-1-8-8.
Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.
Jane: The PXO project. Right. I'll give her your message when she comes back to the office.
Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?
Jane: Of course.
Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Jane: Can I read that back to you?
Peter: Sure.
Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Peter: Yes, that's it.
Jane: OK. I'll tell her you called.
Peter: Thank you. Goodbye.
Jane: Goodbye.
Who is Maria Fernandez?
A. The caller
B. The phone receiver
C. The person who the message pointed to
D. The chief of the company
Jane: Hello, this is the sales department. Jane Solomon speaking.
Peter: Hello, is Maria Fernandez there, please?
Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.
Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?
Jane: Sure. Could you give me your number?
Peter: It's 0-7-4-6-0 double 9-0-1 double 8.
Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.
Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.
Jane: 9-9-0-1-8-8.
Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.
Jane: The PXO project. Right. I'll give her your message when she comes back to the office.
Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?
Jane: Of course.
Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Jane: Can I read that back to you?
Peter: Sure.
Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Peter: Yes, that's it.
Jane: OK. I'll tell her you called.
Peter: Thank you. Goodbye.
Jane: Goodbye.
What should Maia Fernandez do if she can’t reach Peter Griffin by telephone?
A. Communicate by email
B. Call another number
C. Just wait until he calls again
D. Visit the company he works
Jane: Hello, this is the sales department. Jane Solomon speaking.
Peter: Hello, is Maria Fernandez there, please?
Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.
Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?
Jane: Sure. Could you give me your number?
Peter: It's 0-7-4-6-0 double 9-0-1 double 8.
Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.
Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.
Jane: 9-9-0-1-8-8.
Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.
Jane: The PXO project. Right. I'll give her your message when she comes back to the office.
Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?
Jane: Of course.
Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Jane: Can I read that back to you?
Peter: Sure.
Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Peter: Yes, that's it.
Jane: OK. I'll tell her you called.
Peter: Thank you. Goodbye.
Jane: Goodbye.
Why Maria Fernandez was not at the office when Peter Griffin called?
A. Because she was sick that day
B. Because she resigned fro the company
C. Because she was in a meeting
D. Because she was having lunch
Jane: Hello, this is the sales department. Jane Solomon speaking.
Peter: Hello, is Maria Fernandez there, please?
Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.
Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?
Jane: Sure. Could you give me your number?
Peter: It's 0-7-4-6-0 double 9-0-1 double 8.
Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.
Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.
Jane: 9-9-0-1-8-8.
Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.
Jane: The PXO project. Right. I'll give her your message when she comes back to the office.
Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?
Jane: Of course.
Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Jane: Can I read that back to you?
Peter: Sure.
Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.
Peter: Yes, that's it.
Jane: OK. I'll tell her you called.
Peter: Thank you. Goodbye.
Jane: Goodbye.
“I need the new project figures.” The underlined word has the similar meaning to . . . .
A. Leader
B. Collect
C. Form
D. Employee
Operator : Pemalang Hotel. Can I help you?
Chandra : Good morning, . . .
Operator : I’m sorry he’s out now. May I have your name, please?
Chandra : This is Chandra.
A.I want to see Mr.Andi.
B.Can I help you Mr.Andi?
C.I would like to meet Mr.Andi, please
D.Could you put me through to Mr.Andi, please?
Andi : Hello Anjas. I will go to Ari's house. Will you accompany me?
Anjas : Oh, I'm sorry I can't. I've already had an appointment Bro.
What has Andi told Anjas?
A. Andi has told Ari that he will go to Ari's house
B. Andi has told Anjas that he would go to Ari's house
C. Andi told Mira that he would go to Ari's house
D. I told him that he refused to go to Ari's house
Sintawati said to Mother: “I want to buy new dress so that my friends look me beautifully on my birthday party.”
Sintawati said to Mother that she wanted to buy new dress so that her friends looked her beautifully on her birthday party
Sintawati said to Mother that she wanted to buy new dress so that my friends look me beautifully on her birthday party
Sintawati said to Mother that I wanted to buy new dress so that her friends look me beautifully on my birthday party
Sintawati said to Mother that she wants to buy new dress so that my friends looked me beautifully on my birthday party
Sintawati said to Mother that I want to buy new dress so that my friends look me beautifully on my birthday party
"Tina played tennis with her sister yesterday." Father told me
father told me that Tina had played tennis with my sister yesterday.
father told me that Tina played tennis with her sister the day before.
father told me that Tina had played tennis with her sister the day before.
father told me that Tina had played tennis with my sister the day before.
father told me that Tina played tennis with her sister yesterday.
