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Chapter 1 Test

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

Whatever is communicate verbally and nonverbally to the listener.

(a)  

2.

The settling in which communication takes place.

(a)  

3.

Verbal and nonverbal responses made by a listener to a speaker.

(a)  

4.

Anything that obstructs accurate communication of a message.

(a)  

5.

An oversimplified or exaggerated image.

(a)  

6.

An individual or group that innocently bears the blame of others.

(a)  

7.

The receiver of the speaker’s message.

(a)  

8.

The pathway used to transmit a message.

(a)  

9.

The originator of a message sent to a listener.

(a)  

10.

The three types of interferences are internal, external and_________________________________.

a)

listener interference

b)

situational interference

c)

speaker generated interference

d)

exterior interference

11.

If communication fails, who is to blame?

a)

speaker

b)

listener

c)

the situation

d)

either the speaker or the listener—or both

12.

If there is a contradiction between the verbal and nonverbal component of a speaker’s message, which component is a listener likely to accept as the true message?

a)

nonverbal

b)

verbal

13.

In the speech communication process, the pathway used to transmit a message is known as the

a)

link

b)

loop

c)

transmitter

d)

channel

14.

Which one of the following types of interference is involved if a baby cries during a speech?

a)

internal

b)

external

c)

speaker-generated

d)

situational

15.

In the speech communication process, whatever is communicated verbally and nonverbally to the listener is known as the

a)

channel

b)

central idea

c)

specific purpose

d)

message

16.

When a speaker uses nonverbal symbols that contradict verbal symbols, he or she is sending a ________________ message.

a)

mixed

b)

clear

c)

controversial

d)

negative

17.

Speaking and communicating are synonymous.

a)

true

b)

false

18.

When communication fails, the blame should be placed on either the speaker or the listener—or both.

a)

true

b)

false

19.

The speaker's responsibilities are to reject stereotyping and scapegoating, respect the audience and ____________________

a)

speak often

b)

examine your ethics

c)

never distort information

d)

be unscrupulous

20.

You should reject all _______________________ because they force all people in a group into the same simple pattern.

a)

listeners

b)

feedback

c)

situations

d)

stereotypes