This type of communication refers to the specific words that we use and our voice inflections (tone). Example speech or texting

This type of communication refers to the body language and facial expressions. Example: hand gestures or facial expressions

The Majority of our communication (60%-65%) is ...

Which of the following is an essential sending skill?

When sending a message you want to send the same message verbally and ______________. Make sure what you say matches how you say it (your body language)

There are verbal and nonverbal cues that indicate whether a person is listening or not. When we don't get both sets of cues, we are less likely to receive a _____ message.

Check off ALL nonverbal skills that demonstrate active listening

Check off ALL verbal skills that demonstrate active listening

Effective communication involves __________.

this type of communication style involves standing up for your own rights and expressing yourself in an honest, open, and responsible fashion (most appropriate way of handling situations)

this type of communication style could involve “attacking” the other person, overreacting, or being obnoxious

This type of communication style is the most common way of handling situations, this could involve avoiding confrontation, ignoring a situation, or giving in to the other person.

Check ALL the benefits of being assertive

How do you start and I-statement

Is this the correct way to format an I-statement? "I feel annoyed when you ask to copy my work because I worked really hard on it what I need you to do is your own homework from now on."