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HMPE 3 - Planning to Schedule Workers Quiz

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

This offers confidential and professional counseling and referral services to employees.

a)

Coaching

b)

Mentoring

c)

Employee Assistance Programs

d)

Shadowing

2.

Non-technical training includes the following, EXCEPT:

a)

Motivation

b)

Mentoring

c)

Leadership

d)

Team-building

3.

This is a listing of activities and outcomes expected of a person performing a job.

a)

Duties

b)

Responsibilities

c)

Job Placement

d)

Job Descriptions

4.

Orientation of employees includes the following, EXCEPT:

a)

Benefits

b)

Introduction of organizational Chart

c)

Compensation

d)

Rules and Procedures

5.

This is the total reward system including wages and benefits. (USE CAPITAL LETTERS ON YOUR ANSWER)

(a)  

6.

This is a turnover equals the number of workers replaced in a given time period by the average number of employees needed to run the business.

a)

employee assistance program

b)

performance appraisal

c)

coaching and counseling

d)

employee retention

7.

Recruitment and selection of employees may includes the following, EXCEPT:

a)

advertising

b)

applicant files

c)

relative

d)

transfers within the company

8.

This makes up the largest percentage of payroll expenditures.

(a)  

9.

The following are trainings in hospitality establishment, EXCEPT:

a)

apprentice

b)

certification

c)

on-the-job

d)

master class

10.

This is the comparison of employee's work with standards.

a)

merit

b)

benefits

c)

wages

d)

performance appraisal