WorksheetsPOH Unit 1 Communication Quiz
Total questions: 20
Worksheet time: 2hrs 36mins
The workplace is full of communication, both verbal and ___________________.
loud
nonverbal
silent
written
Which of the following is an example of nonverbal communication?
making a phone call
broadcasting a speech
singing a song
writing a text message
Non-spoken signals can speak volumes in the workplace. Which of the following is NOT an example of non-spoken signals?
winking
saluting
showing up on time
yelling
Looking at someone in the eye while communicating is called ____ _______.
great manners
eye contact
body language
good posture
True or False. You should always look a person in the eyes when shaking their hands.
True
False
True or False. A weak grip when shaking someone's hands shows confidence, strength, and enthusiasm.
True
False
True of False. You should always rush a handshake.
True
False
True or False. You should ALWAYS shake hands using your left hand.
True
False
True or False. The most important speech to remember when shaking hands is the person’s name.
True
False
True or False. A good handshake is a first impression that will last a long time in person’s mind.
True
False
True or False. People who set goals achieve more than those who do not, and people who write them down are more likely to achieve them.
True
False
S.M.A.R.T. Goals stand for
S-Specific
M-Measurable
A-Attainable
R-Realistic
and lastly __________.
Tacos
Timeous
Timebound
Well-timed
The aims you are trying to reach or the things you want to achieve
dreams
goals
ideas
imagination
These goals may take months, a year, or many years to reach.
Short-term goals
Long-term goals
Challenging goals
Realistic goals
Goals that may be met in a few hours, days, weeks, or months.
Short-term goals
Long-term goals
Challenging goals
Realistic goals
Goals that require ambition and effort.
Short-term goals
Long-term goals
Challenging goals
Realistic goals
Goals that can be reached.
Short-term goals
Long-term goals
Challenging goals
Realistic goals
The S in S.M.A.R.T goals stands for
Sturdy
Specific
Sensible
Sassy
A wink is a form of __________ communication.
verbal
nonverbal
True or False. Handshake rules are the same throughout the world.
True
False
