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Business Management II 1.04 Review

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The ADKAR model is a change management tool to help identify why change is difficult and why some changes succeed while others are unsuccessful

a)

True

b)

False

2.

Which are the correct building blocks for the acronym ADKAR?

a)

Awareness, Desire, Knowledge, Accounting and Reinforcement

b)

Awareness, Duty, Knowledge, Ability and Reinventing

c)

Awareness, Desire, Knowledge, Ability and Reinforcement

d)

Accountability, Duty, Knowledge, Ability and Reinforcement

3.

When bringing about change it is important that everyone understands the reason for the change as the natural reaction of employees to change is to resist.

a)

True

b)

False

4.

Change can be successful if the change takes place for the managers at the top even if the employees under them do not change.

a)

True

b)

False

5.

After the change has been implemented, the job is done and the change will last forever.

a)

True

b)

False

6.

Bottom up change, where employees have input is more successful that top down change.

a)

True

b)

False

7.

Culture is not important when implementing change.

a)

True

b)

False

8.

Employees have more buy-in if they feel like they are a part of something bigger like helping society or inventing something new.

a)

True

b)

False

9.

Managers do not need to have goals before they begin to implement change. They can figure it out along the way.

a)

True

b)

False

10.

It is important for managers to measure their success or lack of success and make adjustments before moving on to the next phase of change.

a)

True

b)

False