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Unit 3. Taking reservations

Total questions: 15

Worksheet time: 6mins

Name
Class
Date
1.

What is roof terrace?

a)

a shop , especially in a museum, art gallery , etc. where you can buy small presents

b)

a small garden with seats on the flat roof of a building

c)

an arrangement for providing something for customers or guests

2.

What is the meaning of "separate"?

a)

not together or in the same place

b)

most important , interesting, exciting , etc.

c)

going from one place to another without stopping

3.

What is room rate?

a)

the price you pay for a room in a hotel

b)

digit number on the back of a credit card , used when paying for something

c)

the process by which someone is moved from one place to another

4.

What is expiry date?

a)

the date that you have an appointment with others

b)

the date on a credit card that tells you the last date on which it can be used

c)

the process by which someone is moved from one place to another

5.

What is reservation system?

a)

a type of employees that operate to book rooms for the guests before they arrive

b)

a set of equipment that hotel receptionist operate to arrange rooms for the guests before they arrive

c)

a set of connected things or devices that operate to book rooms for the guests before they arrive

6.

I'd like to (a)   a room for two people.

7.

Let me just (a)   our reservations.

8.

Can you give me the three (a)   numbers on the back of the card, please?

9.

Can I (a)   your name, please?

My name is HELLEN.

10.

Could I take a credit card number to (a)   the reservation?

11.

I'd like to book accommodation (a)   five nights.

12.

The hotel closes for six weeks (a)   winter.

13.

We tend to stay in this city for four nights (a)   Friday to Tuesday.

14.

What is wrong?

Mr Wang is staying for 3 nights for Saturday to Tuesday.

a)

staying

b)

for 3 nights

c)

for Saturday

d)

to Tuesday

15.

What is wrong?

Luxury hotel closes at January for two weeks.

a)

closes

b)

at

c)

for

d)

weeks