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Organizational Problems and Attempts to Change

Total questions: 12

Worksheet time: 33mins

Name
Class
Date
1.

The quest for (a)   calls for the creation of a highly skilled bureaucracy insulated from the political interference that can undermine efficiency.

2.

The quest for (a)   calls for a strong elected executive (president, governor, mayor) and strong and loyal department heads that are all politically chosen.

3.

The quest for (a)   calls for organizational arrangements that respond to legislative interests and to the clienteles most affected by agency decisions.

4.

Which of the following points from the Organizational Criteria checklist do you think are most important? (There are others)

a)

Public Acceptance

b)

Adaptability

c)

Consistency of Decisions

d)

Professional Competence

e)

Participation, Representation, and Diversity

5.

Classical organization theory suggests all of these as strategies for organization except....

a)

Organization by Purpose

b)

Organization by Process

c)

Organization by Clientele

d)

Organization by Place

e)

Organization by Morals

6.

(a)   cooperation depends on the willingness of agencies to come to agreement with one another because it seeks to draw related agencies together in a common purpose

7.

(a)   coordination is backed by both authority and structure, where two warring agencies are brought together by a superior to make decisions and monitor that people follow them.

8.

Which of the following is a staff role?

a)

Core Staff

b)

Auxiliary Staff

c)

Control Staff

d)

All of the above

9.

A(n) _______________ is a closely linked network of interest groups, congressional committees, and public administrators that unite to protect their long-term relationships

a)

Iron Triangle

b)

Interagency Agreement

c)

Lead Agency Formula

d)

Clearance Procedure

10.

How is your work, or previous job, organized? Would you say it is more horizontal cooperation or vertical coordination? Do you think it is the correct way to run your specific organization or do you think it could be done better the other method?

4 lines
11.

Kettl writes, "Although the staff-line distinction is not quite as simple as a difference between thinkers and doers, the culture of most operating organizations tend to put those who "do" into a more valued position than those who "think," and those who think often believe they can do best" (Kettl, 2018, p.157).

As scholars, we tend to believe that "thinkers" do know what's best. However, one day some of us might hope to become the 'doers." How do you think the balance of power between the two should be handled to result in the best possible outcome for the organization and the people they serve?

4 lines
12.

Chapter 6 of Kettl stresses that a clear sense of jurisdiction and roles of responsibility is key to avoiding conflicts within an organization in order to create change. However, Stever's article on adopting Intergovernmental management explains that strict jurisdiction lines does not work when the country is in a crisis.

Do you think that public organizations need to be managed by strict roles for each level and position, or that positions need to be organized with cross- agency coordination in mind?

4 lines