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WorksheetsS2 Business Letters Assessment
Total questions: 15
Worksheet time: 8mins
What is WORD-PROCESSING software?
Software that lets you prepare documents
Software that lets you store and sort data
Software that lets you prepare graphs and charts
Software that helps you search for information online
Which of these are examples of business documents?
Letters, memos, reports
Group chats, pictures, posters
Graphs
What is the correct greeting for Miss McKinney?
Dear Ms McKinney
Hey there Ms McKinney
Dear miss
hi Ms McK
How would you close a letter that you started Dear Mr Parsons?
Yours truly
Yours faithfully
Yours sincerely
Love from
What information should be included in the business letterhead?
Company name, logo and address
Pictures of the managers, typists initials
Today's date
The greeting
Who in the organisation usually prepares business letters?
The marketing manager
The mailroom assistant
The admin assistant
The customers
What does it mean to “proof read” a document?
Press print and hope for the best
Read it over and look for mistakes before printing
Print the document to prove you wrote it
Save the document securely
How should today's date be written in a letter?
27/9/23
Tuesday 27th Sept
27 September 2023
27th/9/2023
If you have addressed the letter Dear Sir/Madam, how will you close the letter?
Yours sincerely
Your faithfully
Yours truly
Yours respectfully
What is NOT an advantage of using ICT to complete tasks?
It is cheap
Work can be edited and corrected easily
Work can be saved and recalled
Finished work is neat and can be formatted attractively
How should the school's address be written?
St Stephen's HS
Kilmacolm Road
PA14 6PP
Port Glasgow Community Campus
Port Glasgow
Inverclyde
School
Port Glasgow
Scotland
The World
St Stephen's High School
Port Glasgow Community Campus
Kilmacolm Road
Port Glasgow
PA14 6PP
In order to make a good impression, business letters should be
Professional, well laid out and accurate
Hilarious, attractive and well laid out
As short as possible
Informal
Which layout should the admin assistant use when creating a letter?
If a business letter is sent to customers and it looks messy and contains mistakes, how will it affect the business?
The customer will get a poor impression of the business and may not have confidence in them
It doesn't really matter, they won't read it
Customers will think it's funny and will come back to the business
The business will not bother, they don't care about their reputation
What kind of font should the admin assistant use for business letters?
A clear and easy to read one like Calbri or Times New Roman
A fun and funky one like Curlz or Broadway
A classy and old fashioned one like Calligrapher or Old Century
A casual and cheerful one like Comic Sans
