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WorksheetsComputer Troubleshooting
Total questions: 27
Worksheet time: 15mins
Name
Class
Date
1.
What does Ms. Lamar check first if your monitor goes blank?
a)
turn the monitor off
b)
check the monitor cord
c)
open task manager
2.
After you disconnect the mouse, keyboard, and monitor, what should be your next step?
a)
reboot the computer
b)
plug the monitor back up
c)
call a technician
3.
What is one thing you can do if your mouse does not work?
a)
buy a wireless mouse
b)
check the connections
c)
cut the cord
4.
How is your mouse connected on your computer in the classroom?
a)
PS/2
b)
USB
5.
What is the best way to clean your keyboard?
a)
soap and water
b)
compressed air
c)
germ-x
6.
Choose one solution for the following problem: an application is running SLOWLY.
a)
Restart the computer
b)
Try to access the application from the internet instead
c)
Close and re-open the application
d)
Just forget it and work in another application
7.
Choose one solution for the following problem: the computer is FROZEN.
a)
Press and hold the Power button for 5-10 seconds to force the computer to shut down.
b)
Close all applications and restart
c)
Unplug all plugs on the computer and plug them back in
d)
Hold down the monitor power button until the computer shuts down.
8.
Choose one solution for the following problem: the sound isn't working.
a)
Check the volume level
b)
Use different headphones
c)
Buy speakers
d)
restart you computer
9.
Choose one solution for the following problem: the mouse or keyboard has stopped working.
a)
Press the Ctrl+Alt+Delete (the Control, Alt, and Delete keys) on your keyboard and click the mouse twice to reset the hardware
b)
If you're using a wired mouse or keyboard, make sure it's correctly plugged into the computer
c)
Move to a different computer, they are probably broken
d)
Hold down on the right click and/or the backspace key to reset the hardware
10.
Choose one solution for the following problem: The screen is blank.
a)
Make sure the monitor and computer are plugged in and turned on
b)
Hit the power button on the screen only
c)
Check mouse to see if the light is turned on
d)
Restart your computer
11.
Choose one solution for the following problem: ALL programs on the computer run slowly
a)
Shut down the computer two times in a row
b)
Unplug your mouse and plug it back in
c)
Your computer may be running out of hard drive space. Try deleting any files or programs you don't need.
d)
Reorganize the files on your computer. This is making the computer think too hard.
12.
Choose one solution for the following problem: Power button will not start computer.
a)
Check the central processing unit (CPU) to see if it is working properly
b)
Check the power cord to confirm that it is plugged securely into the back of the computer case and the power outlet
c)
Check your internet access to see if you are connected to the internet
d)
Check to see if you have an Ethernet cable connection
13.
this picture means?
a)
the computer does not give out a sound
b)
the sound is to loud
c)
do talking in the classroom
14.
what is troubleshooting?
a)
It is a problem solving applied to repair failed process
b)
It is a fight between 2 computers
c)
It means..trouble ปัญหา, shoooting การยิง
15.
when your computer doesn't work, you must
a)
break your computer
b)
check the cable connections
c)
call the doctor
16.
when your computer doesn't work, you must
a)
call your parents
b)
ask google how to fix your computer
c)
check your power cable
17.
What are some general tips to keep in mind about trouble shooting computer problems?
a)
Write down your steps, take notes about error messages, always check the cables, restart the computer
b)
Try lots of things and shutdown the computer
c)
Ask a parent for help, ask teacher for help, ask friend for help
d)
Unplug your computer and plug it back in just to check the power source
18.
Choose one solution for the following problem: an application is running SLOWLY.
a)
Restart the computer
b)
Try to access the application from the internet instead
c)
Close and re-open the application
d)
Just forget it and work in another application
19.
Choose one solution for the following problem: the computer is FROZEN.
a)
Press and hold the Power button for 5-10 seconds to force the computer to shut down.
b)
Close all applications and restart
c)
Unplug all plugs on the computer and plug them back in
d)
Hold down the monitor power button until the computer shuts down.
20.
Choose one solution for the following problem: the sound isn't working.
a)
Check the volume level
b)
Use different headphones
c)
Buy speakers
d)
restart you computer
21.
Choose one solution for the following problem: ALL programs on the computer run slowly
a)
Shut down the computer two times in a row
b)
Unplug your mouse and plug it back in
c)
Your computer may be running out of hard drive space. Try deleting any files or programs you don't need.
d)
Reorganize the files on your computer. This is making the computer think too hard.
22.
Choose one solution for the following problem: The screen is blank.
a)
Make sure the monitor and computer are plugged in and turned on
b)
Hit the power button on the screen only
c)
Check mouse to see if the light is turned on
d)
Restart your computer
23.
A hardware component that supplies power to an electrical device.
a)
A. CPU
b)
B. Hard Disk
c)
C. Power Supply Unit
d)
D. System Unit
24.
The hard disk drive is also known as _______
a)
A. HDD
b)
B. MOLEX
c)
C. ROM
d)
D. SATA
25.
3. What power connector give supply in the motherboard?
a)
A. 4 pin molex p3 12v
b)
B. 24 pin molex connector
c)
C. power cable
d)
D. sata connector
26.
4. What power connector used to power the IDE hard drives and optical drives?
a)
A. 4 pin berg connector
b)
B. 4 pin molex connector
c)
C. 20 pin molex connector
d)
D. sata connector
27.
5. Power supply unit converts the ___________ to __________.
a)
A. PC TO DC
b)
B. AC TO DC
c)
C. PC TO AC
d)
D. DC TO AC
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