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WorksheetsMaking Appointment Quiz
Total questions: 15
Worksheet time: 15mins
What is the translation of 'making appointment' in Bahasa Indonesia? (apa terjemahan Bahasa Indonesia dari 'making appointment'?)
Membuat pesan
Melakukan panggilan telepon
Membuat janji temu
Meninggalkan pesan
What are the four skills expected to master from this unit? (Apa saja empat kompetensi yang perlu dikuasai dari unit ini?)
melakukan komunikasi untuk membuat janji temu - melakukan panggilan telepon - meninggalkan pesan - menjelaskan perubahan rencana pertemuan
melakukan komunikasi untuk membuat janji temu - mencatat jadwal dan tujuan pertemuan - mengkonfirmasi rencana pertemuan - menjelaskan perubahan rencana pertemuan
mencatat jadwal dan tujuan pertemuan - mengkonfirmasi rencana pertemuan - meninggalkan pesan - menjelaskan perubahan rencana pertemuan
melakukan komunikasi untuk menelepon - mencatat jadwal dan tujuan pertemuan - mengkonfirmasi rencana pertemuan - menjelaskan perubahan rencana pertemuan
Receptionist : Good morning, Reddish Company, Andara speaking. How ....... you?
Client : Morning ma'am, I am Nina. I ........ an appointment with Mr. Zakaria Levinto tomorrow to discuss about the company's video profile.
can I help, I would like to make
could I assist, I am make
will I help, I would like to make
may I take, I will making
Receptionist : Hello Ms. Nina, I’m sorry that Mr. Zakaria has a ........... for a week in Surabaya. I can put you in at 11 a.m next Monday. How does that sound?
Client : That would be .....
Receptionist : Ok, thank you, Miss. See you on the next Monday at 11 a.m.
Client : ......
Kind heart, horrible, see you
Business portfolio, awesome, why
Busy, perfect, bye
Business trip, great, see you
Mimi : Hi Laila. Where are you going?
Laila : I am going to Persada hospital to ............ with Dr Natya to have ears examination.
Mimi : Oh! I hope you .........., Laila. Anyway, after you recover, would you like to ....... to the book store?
Laila : Ok. I need to check my weekly schedule whether I can go or not. I'll call you later.
Mimi : alright no problem, Laila
make note, get well soon, attend
make an appointment, have a speedy recovery, accompany
make amend, get well soon, leave
make believe, health, leave
Appointment can be made by ..... (janji temu bisa dibuat menggunakan ....)
phone or letters
phone
letters
social media
What are the format of confirmation letter of appointments? (Apa saja format dari surat konfirmasi janji temu?)
block format, jusrtify format, basic format
confirmation format, appointment format, block format
block format, standard format, basic format
all answers above are correct
What are the differences among each of confirmation letter of appointments' structure? (apa saja perbedaan dari setiap struktur surat konfirmasi janji temu?)
block format: everything is on the right
basic format: no introduction
standard format: everything is on the right
block format: everything is on the left
Which one is the correct structure for confirmation letter of appointments? (yang mana yang merupakan struktur surat konfirmasi janji temu?
the start, asking for help, offering help, enclosing documents, closing remarks, a referral to a future meeting, finishing
the start, reason for writing, asking for help, offering help, enclosing documents, closing remarks, a referral to a future meeting, finishing
the start, reason for writing, asking for help, offering help, enclosing documents, finishing
the start, reason for writing, asking for help, offering answer, enclosing documents, closing remarks, a referral to a future meeting, finishing
"We would be pleased to assist you in finding a new location."
This is an expression in confirmation letter of appointments about ...... (ini adalah ekspresi dalam surat konfirmasi janji temu tentang ....)
offering help
asking for help
the start
enclosing documents
Tim : Hello! ......... to Dr. Malcolm, please?
Receptionist : ......... he’s in a meeting, but I can leave him a message.
Tim : I would like to ........ an appointment to see him.
Receptionist : He is available tomorrow morning.
Tim : I could make it at 11:30.
Receptionist : I’m sorry, he’s busy at that time. ................. ?
Tim : Excellent. I will see you tomorrow at 12 then!
Receptionist : Goodbye!
Can I talk, I'm afraid, arrange, would 12 be okay
Can I talk, I'm worried, arrange, would 11 be perfect
May I speak, I'm afraid, go, is 12 be okay
Can I talk, I'm sad, arrange, would 12 be okay
When things come up, we have to cancel a previous engagement or appointment. When this happens, the best thing you can do is ....... (ketika ada suatu halangan, maka kita harus membatalkan janji temu yang telah dibuat. ketika hal ini terjadi, maka yang harus anda lakukan adalah.....)
apologize
do nothing
apologize and find another time to meet
all answers above are incorrect
· Unfortunately, due to some unforeseen business, I will be unable to keep our appointment for tomorrow afternoon.
· Would it be possible to arrange another time later in the week?
· I’m afraid that I have to cancel our meeting on Wednesday, as something unexpected has come up.
· Would you be free to meet early next week?
I'm afraid that I'm not going to be able to meet you after all. Can we fix another time?
Those expressions above are the expressions to ...... (ekspresi-ekspresi di atas adalah ekspresi untuk.....)
make an appointment
cancel (and reschedule) appointments
repeat appointments
confirming appointments
Which one is the expression of confirming appointments? (yang mana yang merupakan ekspresi mengkonfirmasi janji temu?)
Hi, I would like to make an appointment on Wednesday
Can you re-arrange the meeting schedule to Wednesday?
I am writing to inform you about ......
Wednesday would be perfect
Do you think this quiz is a piece of cake? (apakah menurutmu kuis ini gampang banget?)
it's a piece of cake!
Hell no, it's very difficult!
So-so
I want more quizzes like this!
