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Worksheets

Marketing

Total questions: 40

Worksheet time: 28mins

Name
Class
Date
1.

In the past the main objective of marketing was sales promotion. Marketers were people who……………..

a)

a. bought and sold stock

b)

b. consumed

c)

c. tried to sell products

d)

d. supplied and demanded.

2.

Product

a)

The cost to the buyer of goods or services

b)

Informing customers about products and persuading them to buy them

c)

Where goods or services are available

d)

Goods or services that are sold

3.

Price

a)

Informing customers about products and persuading them to buy them

b)

The cost to the buyer of goods or services

c)

Where goods or services are available

d)

Goods or services that are sold

4.

Promotion

a)

The cost to the buyer of goods or services

b)

Where goods or services are available

c)

Informing customers about products and persuading them to buy them

d)

Goods or services that are sold

5.

Place

a)

Informing customers about products and persuading them to buy them

b)

The cost to the buyer of goods or services

c)

Goods or services that are sold

d)

Where goods or services are available

6.

Business process of creating relationship with and satisfying customers.

a)

Advertisement

b)

Marketing

c)

Market Research

d)

Market Study

7.

Long-term, forward-looking approach to planning with the fundamental goal of achieving a sustainable competitive advantage.

a)

Advertisement

b)

Marketing

c)

Marketing Plan

d)

Marketing Strategy

8.

Comprehensive document or blueprint that outlines the advertising and marketing efforts for the coming year.

a)

Marketing Plan

b)

Market Research

c)

Marketing Strategy

d)

Product Testing

9.

Process of gathering, analyzing, and interpreting information about market, product, or service to be offered for sale in the market, about the past, present and potential customers for the product or service.

a)

MARKETING PLAN

b)

MARKET RESEARCH

c)

MARKETING STRATEGY

d)

PRODUCT TESTING

10.

Asking survey questions aimed capturing needs, values, attitudes, behaviors and demographics.

a)

ADVERTISING TESTING

b)

BRAND AWARENESS AND REACH

c)

MARKET SEGMENTATION

d)

PRODUCT TESTING

11.

SATISFACTION AND LOYALTY ANALYSIS IS ?

a)

Keeping how effective your marketing campaigns really are.

b)

Measuring customer satisfaction to increase customer retention.

c)

Surveys that ask customers to choose between different products with unique features and price points.

d)

Tests of advertising campaigns can save you valuable time and resources.

12.

Brand Awareness and Reach is?

a)

Keeping how effective your marketing campaigns really are.

b)

Measuring customer satisfaction to increase customer retention.

c)

Surveys that ask customers to choose between different products with unique features and price points.

13.

Pinterest, Instagram, Facebook are example of ........

a)

DISPLAY ADS

b)

PODCASTS

c)

SOCIAL MEDIA ADS

d)

VIDEO ADS

14.

Based in the customer's perception alone.

a)

Brand Identity

b)

Brand Image

c)

Brand Recall

d)

Brand Recognition

15.

What are you as a marketing team create.

a)

Brand Identity

b)

Brand Image

c)

Brand Recall

d)

Brand Recognition

16.

_______ buy from manufacturers and sell to wholesalers.

a)

retailers

b)

distributors

c)

wholesalers

d)

consumers

17.
Tangible products that we use to satisfy our wants and needs
a)
Goods
b)
Services
c)
Marketing
d)
Tangible
18.
Intangible items that have monetary value and satisfy needs and wants
a)
Goods
b)
Services
c)
Marketing
d)
Tangible
19.
Any place buyers and sellers exchange goods, services, and some form of money.
a)
Goods
b)
Advertising
c)
Marketing
d)
Marketplace
20.
If a product makes a difference in the market, it is considered to have a big _____________.
a)
service
b)
business
c)
impact
d)
price
21.
A catchphrase like "Save money, live better" used to increase brand awareness for a product/company.
a)
logo
b)
slogan
c)
brand
d)
product
22.
If a business aims its advertising toward a specific group of consumers that have similar wants and needs, that group would be their _________.
a)
price
b)
supply and demand
c)
target market
d)
Marketing mix
23.
THE 4 P's - product, place, promotion, price
a)
price
b)
selling
c)
target market
d)
Marketing mix
24.
A unique name and image for a product used to create an image in the consumers' mind, i.e. Pampers, Band-Aid, Kool-Aid
a)
price
b)
product
c)
brand
d)
Marketing mix
25.
A type of promotion used to get people to want to buy something.
a)
price
b)
product
c)
advertising
d)
Marketing mix
26.

Magazines and pastries are examples of ____________ products.

a)

a) Convenience

b)

b) Shopping

c)

c) Specialty

d)

d) All the above

27.

Which of the following is NOT one of the 4 P's of the marketing mix?

a)

Product

b)

Place

c)

Preference

d)

Price

28.
A company’s percentage of the total sales volume generated by all companies that compete in a given market is called_________.
a)
target market
b)
market share
c)
promotion
d)
marketing mix
29.
Information about the target market, such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior is called a _______________________.
a)
target market
b)
consumer markets
c)
marketing mix
d)
customer profile
30.

Choose the concept to the following definition:

It consists of the actors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers.

a)

Microenvironment

b)

Macroenvironment

c)

Marketing Environment

31.

Which of the following is a force that does NOT affect the Microenvironment?

a)

The company

b)

The Suppliers and Intermediaries

c)

Customers

d)

The economic environment

32.

The actors close to the company that affect its ability to serve the customers are part of

a)

the Microenvironment

b)

the Macroenvironment

33.

Larger societal forces such as demographic, economic, natural, political, and others that affect marketing management's decisions are part of

a)

the Microenvironment

b)

the Macroenvironment

34.

Firms that help the company to promote, sell, and distribute the products to the final customers or buyers.

a)

the competitors

b)

the Intermediaries

c)

the publics

35.

Firms that share similar or the same activity as our main activity in the company are

a)

the intermediaries

b)

the suppliers

c)

the competitors

36.

Any group that has an interest or impact in the organization's ability to achieve the objectives are

a)

the suppliers

b)

the intermediaries

c)

the competitors

d)

the publics

37.
What is the definition of Product/Services Mangement?
a)
The process of deciding how to get goods into customers hand
b)
Dictate how much to charge for goods and services.
c)
Obtaining developing, maintaining, and improving a product.
38.
Offering an incentive to customers in order to increase sales--contests, free samples, coupons etc...
a)
promotional mix
b)
telemarketing
c)
personal selling
d)
sales promotion
39.

------------- is a branch which deals with the various stages a consumer goes through before purchasing products or services for his end use.

a)

Consumer behavior

b)

Consumer interest

c)

Consumer attitude

d)

Consumer perception

40.

This word means "a picture, short film, song, etc. that tries to persuade people to buy a product or service"

a)

modification

b)

advertisement

c)

liaison

d)

inventory