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Supply-PKT-Sept-4

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Satya is a captain from Kolkata, and he has completed 2 rides in Link service and he raised a request in SM for B2B services, now can we activate B2B services for him?

a)

Yes

b)

No

2.

Chandru is a captain from Bangalore and he has registered in the Rapido captain app, but is not willing to upload the docs, due to RTO issues in BLR, so what should be the agent rebuttal..?

a)

We are Legal and Karnataka High Court has issued a stay order to the state transport authority that had no coercive action should be taken against Rapido Captains, so you can work in Rapido without any worry.

b)

Agree with the captain and closed the call.

3.

Narendra wants a Rapido helmet and he is a captain from Hyderabad, what should be the agent's response on the same?

a)

Guide him to the city office

b)

Guide him to call CCC

c)

Inform him as of now helmets are not available, once the stock is available he will receive notification from our side.

4.

Rohit Yadav is a captain from Delhi and activated under Del_Saket_Exp shift, now he requested B2B services from SM, and completed 3+ rides in Link, can we assign B2B service now to his profile?

a)

NO

b)

YES

5.

Rehaman is an Auto captain from Jaipur, and he met with an accident while he was on the ride, will he get accidental benefit Insurance...?

a)

Yes

b)

No

6.

Bhanu is a Bike Taxi captain from Bangalore and he referred Vijay to be a Bike Taxi captain on the 25th of September, and he completed 30 rides by the 27th of September how much referral Bonus/Joining bonus they will get?

a)

If Vijay completed 30 rides in 7 days Bhanu will get 1000rs as a referral Bonus and Bhanu will get 500 rs as a Joining Bonus.

b)

If Vijay completed 30 rides in 7 days Bhanu will get 300rs as a referral Bonus and Bhanu will get 150 rs as a Joining Bonus.

c)

If Vijay completed 30 rides in 7 days Bhanu will get 400rs as a referral Bonus and Bhanu will get 250 rs as a Joining Bonus.

d)

No Referral or Joining Bonus

7.

Radhe Shyam called Man Mohan for Zomato Service addition, who is from Chennai, while explaining, Man Mohan said for every ride he is charged 5% addition, why it is so...?

a)

Because Man Mohan didn't upload his PAN/aadhaar Card

b)

Platform charge Changed

c)

Rider busy Penalty

d)

None of the above

8.

Aravind wants to add B2B services to his Bike Taxi profile, Pavan called him today, what are the details to be explained to Aravind?

a)

Pay Slab details

b)

App Training & Demand Locations

c)

Penalties & Peak Hours

d)

Helmet, T-Shirt, Bag & Mobile holder details

e)

Zomato/Swiggy Care & Captain Care

9.

Does Anjan want to change his mobile number, and his profile is not activated in any other number, what are the rules for the same?

a)

The wallet balance should be zero, If the Wallet balance is Upto 5rs can be done

b)

A new number should not be registered with us as a customer/captain.

c)

Captain should have not done any rides that day.

d)

-ve balance can't be done

e)

Just activate the number which Anjan wanted to work from.

10.

From the below Shift which shifts we cannot change?

a)

AW_FT_BLR

b)

BLR_SZ

c)

Del_Saket_Exp

d)

Del_microcorridor_exp

e)

BLR_CU