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Worksheets

Products & Services

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Products can either be tangible or intangible.

a)

True

b)

False

2.

Convenience goods are goods that those customers purchase without putting thought into the decision to buy them.

a)

True

b)

False

3.

Perishable services are airline flights, auto repair, theater entertainment, and manicures.

a)

True

b)

False

4.

Pieces of jewelry and automobile parts are examples of Imperishable products.

a)

True

b)

False

5.

Services are actually highly perishable which makes it impossible for one to store.

a)

True

b)

False

6.

Impulse goods are goods that the customer had no intention to buy as they walked into the store.

a)

True

b)

False

7.

Most products are countable, touchable, and visible, a consumer can measure their stability by inspecting them.

a)

True

b)

False

8.

Staples goods are goods that are available at low prices and are bought on a regular basis.

a)

True

b)

False

9.

Owned-Goods Services these are services that do not involve the movement of any goods from one party to another.

a)

True

b)

False

10.

An imperishable service simply means that it’s short-term.

a)

True

b)

False

11.

Examples of goods that can be rented out include

cars, tuxedos, hotel rooms, and apartments.

a)

Shopping goods

b)

Short-term

c)

Rented-Goods Services

d)

Non-Goods

e)

Products Longterm

12.

_____ are simply objects that are manufactured,

stored, transported, advertised, and then sold to

consumers.

a)

Shopping Goods

b)

short term

c)

rented goods services

d)

non-goods

e)

products longterm

13.

These are not goods that are bought on a regular

basis.

a)

shopping goods

b)

short term

c)

rented goods services

d)

non-goods

e)

products longterm

14.

A perishable service simply means that it’s _______.

a)

shopping goods

b)

short term

c)

rented goods services

d)

non-goods

e)

products longterm

15.

Such services include: legal, medical, counseling,

accounting and consulting services.

a)

shopping goods

b)

short term

c)

rented goods services

d)

non-goods

e)

products longterm