WorksheetsW1- EFFECTIVE COMMUNICATION IN THE WORKPLACE
Total questions: 10
Worksheet time: 5mins
Any communication made between two or more persons through the use of facial expressions, hand movements, body language, postures, and gestures is called ________________________.
Verbal Communication
Non-Verbal Communication
Written Communication
Effective Communication
Mrs. Reyes talked to her manager she said, “Sir, is it okey that we call our first client, Mrs. Cruz for her reservation? and her boss only wave his hand, meaning it’s okey. What mode of communication demonstrated by Mrs. Reyes boss?
Verbal Communication
Non-Verbal Communication
Written Communication
Effective Communication
The following are the advantage or benefits of good communication, EXCEPT:
Follow set of examples
Solve problems
Diminish profit
Work as part of the team
What is the best definition of effective communication?
Creates collaboration among workers
Enables workers show their respect to their manager
Achieves a certain details on goals and objectives
Enables worker and supervisors to work together efficiently.
What is the best reason why people need to know good written communication?
Being able to clearly express oneself in writing
Less talks, less mistakes
Demonstrate the arts of writing through penmanship.
Increase the number of deals and good negotiation aspects.
Nodding as a yes is _______________.
Verbal communication
Non-verbal communication
Written communication
emails
Verbal
Non-verbal
Written
Oral interview
Verbal
Non-verbal
Written
Eye contact
Verbal
Non-verbal
Written
Symbols
Verbal
Non-verbal
Written
