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ADX 201 Random 2

Total questions: 64

Worksheet time: 2hrs 8mins

Name
Class
Date
1.

Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The vP of sales requested that this information be accessible on the opportunity and available for reporting

Which two options should the administrator configure to meet these requirements? Choose 2 answers

a)

Add the Opportunity Contact Role related list to the Opportunity page layout.

b)

Customize Campaign Role.

c)

Customize Campaign Member Role.

d)

Customize Opportunity Contact Role.

e)

Add the Campaign Member related list to the Opportunity page layout.

2.

Northern Trail Outfitters is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns.

How should an administrator fulfill this request?

a)

Marketing user checkbox

b)

Organization-wide defaults

c)

Field-level security

d)

Permission sets

3.

The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updates when a lead is created to improve processing time. what tool should the administrator use to replace the workflow rules?

a)

Quick Action Flow

b)

Before Save Flow

c)

Screen Flow

d)

Scheduled Flow

4.
Which two capabilities are considerations when a field is made as required in Object Manager? Choose 2 answers
a)
The fields added to every page layout on that object
b)
The field is universally required to save a record on that object.
c)
The field is optional when saving records via web-to-lead and web-to-case.
d)
The field is not required to save records via the API on that object
5.
The administrator at Cloud Kicks has custom picklist field which is missing on the Contact when leads are converted. which two terms should the administrator do to make sure these values are populated? Choose 2 answers
a)
Set the pickiest field to be required on the Lead object.
b)
Map the picklist field on the Lead to the Contact
c)
Create a custom picklist field on Contact
d)
Update the picklist value with a validation rule.
6.

An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variables for use later in the flow what flow element should the administrator add?

a)

Assignment

b)

Get Records

c)

Update Records

d)

Create Records

7.

An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permission and the two factor authentication for API Logins permission to a group of users

Which two prompts will happen when one of the users attempts to log in to Data Loader? Choose 2 answers

a)

Users need to enter a verification code from email or SMS, whichever has higher priority.

b)

Users need to download and install an authenticator app on their mobile device.

c)

Users need to connect an authenticator app to their Salesforce account.

d)

Users need to get a security token from a trusted network using Reset My Security Token.

8.

The sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.

Which two features should the administrator configure? Choose 2 answers

a)

Sales Quotas

b)

Opportunity List View

c)

Forecasting

d)

Opportunity Stages

9.

Which two solutions could an administrator find on the AppExchange to enhance their organization?

Choose 2 answers

a)

Communities

b)

Customers

c)

Consultants

d)

Components

10.

Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce

Which field type should an administrator use to capture coordinates?

a)

Geofence

b)

External lookup

c)

Geolocation

d)

Custom address

11.

A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.

Which tool should an administrator use to accomplish this?

a)

Data Import wizard

b)

Data Loader

c)

Mass Transfer Tool

d)

Dataloader lo

12.

The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.

What should the administrator suggest to meet these requirements?

a)

Assignment Rules

b)

Knowledge Articles

c)

Auto-Response Rules

d)

Email Alerts

13.

Northern Trail Outfitters has a custom quick action on Account that creates a new Case.

How should an administrator make the quick action available on the Salesforce mobile app?

a)

Modify compact Case page layout to include the action.

b)

Add the Salesforce Mobile and Lightning Experience action to the page layout.

c)

Include the action in the Salesforce Mobile Navigation menu.

d)

Create a custom Lightning App with the action.

14.

Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.

How should the administrator configure this requirement?

a)

Create one sales process. Create one record type and three page layouts.

b)

Create one sales process, Create three record types and three page layouts.

c)

Create three sales processes. Create three record types and one page layout.

d)

Create three sales processes. Create three record types and three page layouts.

15.

Users at Cloud Kicks are reporting different options when updating a custom picklist on the Opportunity object based on the kind of opportunity.

Where should an administrator update the option in the picklist?

a)

picklist value sets

b)

Fields and relationships

c)

Related lookup filters

d)

Record type

16.

The client services and customer support teams share the same profile but have different permission sets. The custom object Retention related list needs to be restricted to the client services team on the Lightning record page layout.

What should the administrator use to fulfill this request?

a)

Sharing Settings

b)

Component Visibility

c)

Record Type Assignment

d)

Page Layout Assignment

17.

Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.

Which automation solution should an administrator use to meet this request?

a)

Workflow Field Update

b)

Lightning Web Component

c)

Approval Process

d)

Process Builder

18.

Sales users at Universal Containers are reporting that It is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.

Which two options should the administrator recommend to help simplify the process? Choose 2 answers

a)

Create a simplified Opportunity page layout

b)

Add a Path to stage to the opportunity record page

c)

Configure an autolaunched flow for Opportunity editing.

d)

Use a Kanban list view for Opportunity.

19.

Cloud Kicks wants a report to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value field.

What feature should an administrator use to meet this request?

a)

Group Rows

b)

Bucket Column

c)

Filter Logic

d)

Detail Column

20.
Ursa Major Solar wants to assist users with a guided expense report process to simplify submission, routing, and authorization. Which two tool should an administrator use to build this solution?
a)
Flow builder
b)
Quick action
c)
Validation rule
d)
Approval Process
21.
Dreamhouse realty agents are double-booking open house event night. The event manager wants an event submission process to help agents fill in event details and request dates. How should an administrator accomplish this request?
a)
Create an approval process on the campaign object.
b)
Create a workflow rule to update the event date field.
c)
Create a sharing rule so that other agents can view event.
d)
Create a campaign for agents to request event dates.
22.
A sales rep at Ursa Major Solar has launched the series of networking events. They are hosting once event per month and want to be able to report on campaign ROI by months and series.  How should the administrator set up the Campaign to simplify reporting?
a)
Configuring Campaign Members statuses to record which event member attended.
b)
Create individual Campaign that all have the same name.
c)
Add different record type for the monthly event types.
d)
Use Campaign Hierarchy where the monthly events roll up at a parent Campaign.
23.
The administrator at UMS imported records into an object by mistake, Which two tools should be used to undo this import?
a)
Data import Wizard
b)
Weekly data Export
c)
Data loader
d)
Mass delete Record
24.

At Cloud Kicks, sales reps uses discount on the opportunity record to help win sales on particular products. When an opportunity is won, they then have to manually apply the discount to the related opportunity products. The sales manager has asked if there is a way to automate this time-consuming task.

What should the administrator use to deliver this requirement?

a)

Flow builder.

b)

Formula field.

c)

Approval process

d)

Prebuilt marco

25.
Could Clicks has a team of product owners that’s need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team collaborate?
a)
Configure a Chatter public Group
b)
Add activity History to document
c)
Create a Chatter private group
d)
User Quick Action to log communication
26.

The administrator at Universal Containers has a screen flow that helps users create new leads. When Lead Source is "Search Engine", the administrator needs to require the user to choose a specific search engine from a pick-list. If Lead Source is not Search Engine", this pick-list should be hidden How should the administrator complete this requirement?

a)

Assign a decision element to direct the user to a second screen to hold Specific Search Engine only when Lead Source is "Search Engine

b)

Use an assignment element, one for when Lead Source is "Search Engine and one for everything else.

c)

Configure a pick-list for Specific Search Engine, and use a validation rule to conditionally show only when Lead Source is "Search Engine

d)

Create a pick-list for Specific Search Engine, and set conditional visibility so that it is only shown when Lead Source is "Search Engine".

27.

The Cloud Kicks sales manager wants to boost productivity by providing insights for sales reps at the start of each day. Which three sales-specific standard Lightning components should an administrator add to the homepage to meet this requirement?

Choose 3 answers

a)

Activities

b)

Assistant

c)

Key Deals

d)

Performance Chart

e)

Path

28.
Northern Trail Outfitters has hired interns to enter Leads into Salesforce and has requested a way to identify these new records from existing Leads What approach should an administrator take to meet this requirement?
a)
Set up Web-to-Lead for the interns' use.
b)
Create a separate Lead Lightning App.
c)
Define a record type and assign it to the interns.
d)
Update the active Lead Assignment Rules
29.
The administrator at Cloud Kicks needs to automatically route support cases, regardless of how they are created, to a queue based on case priority. What tool should the administrator use?
a)
Web-to-Case
b)
Auto-Response Rules
c)
Assignment Rules
d)
Email-to-Case
30.
The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited, they would like the system to automatically update the Audited Date field on the account with today's date. which tool should the administrator use to complete this automation?
a)
validation Rule
b)
Formula Field
c)
Approval Process
d)
Flow Builder
31.
Which tool should an administrator use to identify and fix potential session vulnerabilities?
a)
Security Health Check
b)
Field History Tracking
c)
Organization-Wide Defaults
d)
Setup Audit Trail
32.
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet this requirement?
a)
Path Key Fields
b)
Dynamic Forms
c)
Opportunity Processes
d)
Workflow Rules
33.
Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals. What should the administrator configure to help with these issues?
a)
Einstein Lead Scoring
b)
Einstein Activity Capture
c)
Einstein Opportunity Scoring
d)
Einstein Search Personalization
34.
What are three settings an administrator should configure to make it easy for approvers to respond to approval requests? Choose 3 answers
a)
Update the organization's Chatter settings to allow approvals.
b)
Enable the organization's email approval response setting.
c)
Specify initial submission actions within the approval process.
d)
Create a flow to automatically approve all records.
e)
Add the items to Approve component to the approvers' home page.
35.
The administrator at Cloud Kicks is trying to debug a screen flow that creates contacts. One of the variables in the flow is missing on the debug screen. What could cause this issue?
a)
The field type is unsupported by Debugging.
b)
The flow is an inactive version.
c)
The Available for Input checkbox was unchecked.
d)
The Available for Output checkbox was unchecked.
36.

The administrator at cloud kicks has been told that users are unable to add repeating tasks in salesforce.

Which two solutions should the administrator use to ensure users are able to do this?

Choose two answers.

a)

Add create recurring series of tasks field on page layouts.

b)

Turn ON task notification service.

c)

Enable creation of recurring tasks in activity settings.

d)

Disable shared activities.

37.

The administrator of Cloud kicks needs to give access to custom object with custom fields to more than one user. Which two options should the administrator use to meet this requirement?

Choose two answers.

a)

Add the mutual sharing list.

b)

Edit organization-wide defaults

c)

Create a permission set.

d)

Assign permission set group to users

38.

Northern trial outfitters wants emails received from the customers to generate cases automatically.

How should the administrator ensure that the emails are sent to the correct queue?

a)

Create an escalation rule to send cases to the correct queue.

b)

Configure email-to -case so emails are delivered to the correct queue.

c)

Use a custom email service to set the owner of the case upon creation

d)

Utilize the flow to intify the correct queue and assign the case.

39.

Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and want to share all cross-sell opportunities with the team of subject’s matter experts in their organization. The company has different roles, and the organization-wide default for Opportunity is set to Private.

How should the administrator accomplish this?

a)

Add the subject matter expert to a public group and give them access to the records with a criteria-based sharing rule.

b)

Create a new role for the subject matter experts and give them access to the records with an owner-based sharing rule.

c)

Enable territory management, assign the subject matter experts to the same territory, and give them access to the records with manual sharing.

d)

Change the organization-wide default for opportunity from Private to Public Read/Write to open up access for the subject matter experts.

40.
DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customer a self-service option to generate cases. Which two solutions should an administrator use to meet this request? Choose 2 answers.
a)
Case Queues
b)
Web-to-Case
c)
Email-to-Case
d)
Case Escalation
41.
Universal Containers has a Contact Lightning record page with a component that shows LinkedIn Data. The sales team would like to only show this component to sales users when they are on their mobile phones. Which two solutions should the administrator use to fulfill this requirement? Choose 2 answers.
a)
Filter the component visibility with User > Profile > Name = Sales User
b)
Filter the component visibility with User > Role > Name = Sales User.
c)
Filter the component visibility with View = Mobile/Tablet.
d)
Filter the component visibility with Form Factor = Phone.
42.
The administrator for AW Computing is working with a user who is having trouble login in to Salesforce. What should the administrator do to identify why the user is unable to log in?
a)
Review the password history.
b)
Review the Security token.
c)
Review the password policies.
d)
Review the login history.
43.

The administrator at ursa major solar has created a custom report type and built a report for the sales operation team. However, none of the user is able to access the report .

Which two option would call up this issue choose two answers

a)

The org has reached its limit for custom reports types

b)

The report is saved in a private folder

c)

The users profile is missing view access

d)

The custom report type is in development

44.
Universal containers has enabled data protection and privacy for its org which page layouts will have the individual fields available for tracking data privacy information  
a)
Individual, user and account 
b)
Account and user 
c)
Contact , lead, person account  
d)
Case and opportunity  
45.
Support agent at clouds kicks are spending to much time finding resources to solve customer cases . the agents need a more afficient way to find documentation and similar cases form the case page layout .how should an administrator meet this requirement .
a)
Configure knowledge with articles and data categories
b)
Use an interview flow to capture case details
c)
Create a custom object to capture popular case resolution
d)
Direct users to Global Search to look for similar cases
46.
An administrator at dream house reality wants an easier way to assign cases based on agent capacity and skill set which feature should the administrator enabled to meet this requirement  
a)
escalation Rule 
b)
Omni channel 
c)
territory management  
d)
knowledge management  
47.

Cloud Kicks has created a screen flow for their sales team to use when they add new Leads. The screen flow collects name, email, and shoe preference

Which two things should the administrator do to display the screen flow?

Choose 2 answers

a)

Create a tab and add the screen flow to the page.

b)

Install an app from the AppExchange.

c)

Add the flow in the utility bar of the console.

d)

Use a flow element and add the screen flow to the record page.

48.
Which item is available in a Lightning App where visibility is limited to the Salesforce mobile app?
a)
Home Page
b)
Utility Bar
c)
Favorites
d)
Today
49.

Cloud Kicks has asked the administrator to test a new screen flow that creates contacts.

What are two key components of testing the flow? Calculator

Choose 2 answers

a)

Setup a flow interview to test the flow.

b)

Run the flow using it to create contacts.

c)

Test the flow in a sandbox.

d)

Use Debug to test the flow in Flow Builder.

50.

Universal Containers has two sales teams, sales team A and sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.

How should the administrator share records owned by sales team A with sales team B?

a)

Criteria-based sharing

b)

Use manual sharing

c)

Owner-based sharing

d)

Hierarchical sharing

51.

Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.

Which feature meets this requirement?

a)

Big Deal Alerts

b)

Activity Timeline

c)

Key Deals

d)

Performance Chart

52.

Users at Cloud Kicks want to see information more useful for their role on the Case page.

How should an administrator make the pages more dynamic and easier to use?

a)

Delete the extra components from the page

b)

Remove fields from the record details component.

c)

Add component visibility filters to the components

d)

Include more tab components with filters

53.
Cloud Kicks wants to have consistency when communicating with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message. What solution should an admin suggest to meet this requirement?
a)
Prebuilt Flow Templates
b)
Prebuilt Quick Texts
c)
Prebuilt Email Templates
d)
Prebuilt Auto-Responses
54.

Which three aspects of standard fields should an administrator customize?

Choose 3 answers

a)

Field name

b)

Field history tracking

c)

Help text

d)

Picklist values

55.

An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org

What should the administrator do to prevent unauthorized access to Salesforce?

a)

Disable TLS requirements for sessions

b)

Enable multi-factor authentication

c)

Enable caching and autocomplete on login page

d)

Customize organization-wide defaults

56.

An administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won, and another task after 60 days to check in with the customer. Which two automation tools should the administrator use?

Choose 2 answers

a)

Field Update

b)

Outbound Message

c)

Workflow Rule

d)

Process Builder

57.
Universal Containers (UC) would like to count the number of open cases associated with each Account and update the Account with this value | | every Friday evening. UC has several hundred open cases at any given time. What should the administrator use to complete this request?
a)
Use a scheduled Process Builder.
b)
Use a record triggered flow.
c)
Use a scheduled flow.
d)
Use a Roll-Up Summary field on Case.
58.
What should an administrator use as an identifier when importing and updating records from a separate financial system?
a)
External ID
b)
Record ID
c)
Rich Text field
d)
Auto-Number field
59.

DreamHome Realty just announced its new Home Concierge offering. This product is unlike anything the company has offered in the past and | | follows a different business model.

What should the administrator configure to meet this requirement?

a)

Create a new approval process.

b)

Create a new Opportunity product.

c)

Create a quick action.

d)

Create a new sales process.

60.

The administrator at Cloud Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, they want to reference fields from the associated contact record.

What should the administrator do to pull contact fields into the custom report?

a)

Create a new report type with Event as the primary object and Contact as a related object.

b)

Use a dashboard with filters to show Event and contact data as requested.

c)

Configure formula fields on Event to populate contact information.

d)

Edit the custom Event report type and add fields related via lookup.

61.
Cloud Kicks has the organization-wide defaults for opportunity set to Private Which two features should the administrator use to open up the access to opportunity records for sales users working on collaborative deals?
a)
Profiles
b)
Sharing rules
c)
Sharing set
d)
Role hierarchy
62.
The marketing director at Northern Trail Outfitters has requested that the Budget field is populated in order for the Lead Status field to be marked as qualified. What tool should administrator use to fulfil this request?
a)
Workflow Rule
b)
Validation rule
c)
Require field
d)
Lead Conversion
63.
Ursa major Solar uses two different page layout for Account records. One page layout reflects the field related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page to sales and support users and the partner account layout to the partner management team. What should administrator configure to meet this requirement?
a)
Grant create, edit, and delete access to customer accounts on the partner team profile
b)
Use a public group and a criteria-based sharing rule to share customer accounts with the partner team.
c)
Create one record type for customer accounts and one record type for partner accounts.
d)
Add member of the partner management team to the default Account team for the customer accounts
64.
Cloud Kicks wants its reports to show a Fiscal year that starts on February 1 and have 12c months. How should the administrator address this requirement?
a)
Set the fiscal year to custom and the starting month as February
b)
Set the fiscal year to custom and the duration to 4 quarters
c)
Set the fiscal year to standard and the duration to 12 months
d)
Set the fiscal year to standard and the starting month as February