Worksheetsnature and scope of Guest Room
Total questions: 10
Worksheet time: 5mins
1. Supports the Executive Housekeeper in all duties of the housekeeping operation and cleanliness levels in all areas of the hotel.
A. ROOM BOY, CHAMBERMAID OR ROOM ATTENDANT
B. HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR
C. HOUSEKEEPING MANAGER
D. ASSISTANT EXECUTIVE HOUSEKEEPER
2. Prepare billing of mini-bar consumption giving priority to rooms occupy by guests who are about to check out within the day.
A. ROOM ATTENDANT
B. MINI-BAR RUNNER/ ATTENDANT
C. RUNNER/ ATTENDANT
D. HOUSEMAN
3. Applies to housekeeping maintenance at home. It covers the bedrooms, kitchen, dining, receiving area, grounds and the surrounding areas within the house.
A. Domestic Housekeeping
B. Institutional Housekeeping
C. Domestic Housekepping
D. Executive Housekeeping
4. Responsible for staff training, inter-department communications and staff scheduling.
A. HOUSEMAN
B. EXECUTIVE HOUSEEKEPER OF HOUSEKEEPING MANAGER
C. HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR
D. ROOMS KEEPING/ ROOMS MAINTENANCE SUPERVISOR
5. Conduct routine inspection to check the quality of room make up. Ensures that the rooms are installed with standard room amenities and that the area is free of safety hazards
A. PEST CONTROL TECHNICIAN
B. ROOMS KEEPING/ ROOMS MAINTENANCE SUPERVISOR
C. HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR
D. GARDENER AND GROUNDS MAINTENANCE CREW
6. RESPONSIBILITIES OF THE HOUSEKEEPING DEPARTMENT
A. Submiting Night Sales Report, Serving as a communications centers, and Recording of Registered Guests
B. Guestrooms Maintenance, Providing Linen/Laundry Service, and Maintanance of Public Areas
C. Attending rooms for expected arrivals, Handling and Distributing room keys, and Receiving mails, parcels and messages.
D. Providing Linen/Laundry Service, Guestrooms Maintenance, and Maintenance of Public Areas
7. Look for patches or holes and other entry points of insects and take corrective action.
A. ROOM BOY, CHAMBERMAID OR ROOM ATTENDANT
B. PEST CONTROL TECHNICIAN
C. MINI-BAR RUNNER/ ATTENDANT
D. HEAD HOUSEMAN OR PUBLIC AREA SUPERVISOR
8. The word “house” is referred to as ____ while “keeping” is for _____
A. clean and orderly maintenance; hotel
B. hotel; orderly maintenance
C. motel; clean and orderly maintenance
D. hotel; clean and orderly maintenance
9. Refers to the upkeep and maintenance of cleanliness and orderliness in a house or a lodging establishment such as inn, hotel, apartel, condominium, resort, dormitory or a hospital.
A. Housekeeping
B. Font Office
C. Front Office
D. Housekepping
10. Refers to housekeeping maintenance in commercial lodging establishments such as hotels, cruise/passenger ships, motels, resorts, and inns apartels.
A. Institutional Housekeeping
B. Domectic Housekeeping
C. Domestic Housekeeping
D. Intitutional Housekeeping
