Prior to the computerization era, the main function of the reservation process is to determine the basic (a)   .

All reservation (a)   must undergo these procedures to complete reservation.

It is very important to create the correct first (a)   on the guest and the receptionist must understand that he will get only one chance to do that.

The reservation inquiries can be made through a Central (a)   System or an Intersell Agency

A guest who request a room rental without having made a reservation is called (a)   .

A (a)   indicates name, home or billing address, phone number, modes of payment and other info of the guest.

(a)   Reservation where in a guest should settle a pre-payment of his booking/reservation.

A term where a guest with confirmed or guaranteed reservations who do not

show up is (a)   .

What does FOS stands for?

(a)