WorksheetsWeek 4 - BIS
Total questions: 12
Worksheet time: 10mins
(Part 1) The budgeting process within organisations provides several advantages in the execution of operations and business which include: (more than one answer)
provides a framework through which estimations can be made as to future operations - in this regard it serves as a planning tool
serves as a basis through which objectives can be linked to resources and communicated to members of the organisation
estimates and projections can be used as a means to encourage certain expenditure types and behaviours on the part of management and employees generall
all the above
different types of departments within organisations and different strata within the organisational hierarchy use different timeframes for budgets
(Part 1) In the case study on "An ERP system for the US trash haulage firm Waste Management". What went wrong?
SAP didn't identify the correct business requirements
It forgot to timely and accurately define its business requirements and didn't provide sufficient, knowledgeable, decision-empowered users and managers
SAP ERP system failed.
It was the employees who used the softwares fault.
(Part 2) List the 3 main approaches to funding Information Systems:
Chargeback
ERP
Allocation
Capital
Overhead
(Part 2) In the chargeback approach, the department becomes responsible for managing its own (a)
(Part 2) One example where the allocation approach is used is in
retail outlets
sports grounds
hotel chains
coffee shops
c
(Part 2) The overhead approach adopted in the funding of IS/IT is similar to approach is used throughout industry whereby the resource is treated as a
resource for all
application for all
expense for one
shared expense for all
(Part 3) What is a business case?
overhead approach adopted in the funding of IS/IT i
involves charging the Department who uses the resource, for use.
is a document providing the justifications an explanation for the pursuit of business objectives, business opportunities
A case where organisational units are directly built for use.
(Part 3) What to measure for a business case?
Working Capital Turnover
Cost per Employee
Customer satisfaction measures
Quality
All the above
(Part 3) What is Total Cost of Ownership (TCO)?
divides the project’s net benefits (benefits – costs) by the total costs
recognizes the full life cycle costs of IT assets, design et
measures risk of loss on a specific portfolio of financial assets
cost of communications
(Part 3) What is Return on Investment (ROI)?
divides the project’s net benefits (benefits – costs) by the total costs
recognises the full life cycle costs of IT assets, design etc.
measures risk of loss on a specific portfolio of financial assets
cost of communications
(Part 3) What is Value at Risk (VaR)?
recognises the full life cycle costs of IT assets, design etc
cost of communications
measures risk of loss on a specific portfolio of financial assets
divides the project’s net benefits (benefits – costs) by the total costs
(Part 1) A major role of the information systems manager within the organisation is to:
specify and fund new information systems as they are required
charge the department who uses the resource, for use.
pay for the information system.
provide capital for the information system.
