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WorksheetsSylvan Day 2 Prep Review- Script Overview
Total questions: 10
Worksheet time: 6mins
When we inform the RP of how Sylvan can help, we explain that it's a _ STEP PROCESS. Type in the number below.
(a)
How many questions are required to ask from the questioning palette for a CATCH UP student? (Hint- they are in GREEN)
1
2
3
4
We must say all the purple responses in the script.
True
False
Finish the sentence in the inform section of the tutoring script.
"Our program pricing is based on our..."
Monthly payment method
Center director's instructions
Assessment
Hourly tuition rates
Pick the statement we use when explaining our monthly payment plan.
A lot of my families love to take advantage of our flexible monthly payment plans. They are exactly __ a month.
We have monthly financing for around __ a month.
A lot of my families love to take advantage of our flexible monthly payment plans! They start as low as __ per month.
We have a monthly option in which you would pay __ a month.
They gray words in the script always need to be said, UNLESS
It's a college prep call.
You don't feel like it.
The RP is in a hurry and you need to adjust the script to fit their needs.
It's a STEM call.
The "catch up" questioning palette is for students who
need to be challenged
need extra enrichment
need college prep
are behind
The "keep up" questioning palette is for students who
are behind
are doing okay and want to get ahead
are interested in STEM
After we go through the entire greeting page, we
proceed with booking
inform them of how Sylvan can help.
gather the RP's contact information.
In the script, before we gather contact information, we always say:
What is your child's name?
Tell me more about what made you reach out.
What program are you looking for?
What is your email address?
