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Hospitality Facilities management and design

Total questions: 21

Worksheet time: 20mins

Name
Class
Date
1.

What are hospitality facilities?

a)

Fantasy resort

b)

Hotel, motel and restaurants

c)

Specialty equipment of the kitchen

d)

All above given

2.

What is the main role of hospitality facilities?

a)

Provide identify in the marketplace, safety and comfortability

b)

All given answers

c)

Manufacturing plant which produces tools and equipments

d)

Making contribution to country development

3.

What is RevPAR?

a)

Room with defects

b)

Room without defects

c)

Amount of money earned from one room

d)

Amount of money spent on one room

4.

In order to increase the RevPAR what seems to count is....

a)

Exterior

b)

Interior

c)

Guest room and guest bath

d)

1st and 3rd

5.

What is soft cost?

a)

Fund for building and construction

b)

Finance for legal fees

c)

Labor cost

d)

Financial fees

6.

What is POM?

(a)  

7.

What does POM include?

(a)  

8.

What part of revenue should be POM and utility fees? In percentage.

a)

7-8

b)

10

c)

9

9.

What is CapEx?

(a)  

10.

Why do we need reserve for replacement?

4 lines
11.

Provide 3 examples of routine maintenance.

(a)  

12.

What is PM?

(a)  

13.

What is PdM?

(a)  

14.

Identify the type of maintenance:

Leaking pipe, poorly operating food refrigeration system.

a)

PdM

b)

PM

c)

RM

15.

What is CMMS?

(a)  

16.

How many years should CapEx plan include its near term needs?

a)

1-4

b)

2-5

c)

6-25

d)

5-10

17.

Obvious type of Contract maintenance

a)

CapEx budgeting

b)

Facilities benchmarking

c)

Outsourcing

18.

Reserve for replacement (FF&E) should average..............% of hotel's gross revenue

a)

1-2

b)

4-5

c)

2-4

d)

3-4

19.

Who should be able to initiate a work order in hotel?

a)

Chef engineer

b)

Facilities manager

c)

GM

d)

Any staff member who indicates the defect

20.

Which maintenance type is the most costly?

a)

Emergency maintenance

b)

Preventive maintenance

c)

Predictive maintenance

d)

Contact maintenance

21.

What are hospitality facilities?

a)

Fantasy resort

b)

Hotel, motel and restaurants

c)

Specialty equipment of the kitchen

d)

All above given