WorksheetsNotifications Quiz :v
Total questions: 10
Worksheet time: 4mins
What are the 3 types of notifications on iPhone
Sounds: an audible alert plays
Screen goes wii woo wii woo and phone resets
Alerts/Banners: an alert or banner appears on the screen.
Badges: an image or number appears on the application icon.
How to set up notifications on iPhone?
Upload a challenge or trend to TikTok
Go to WhatsApp>Settings>Notifications
Ask a supervisor or a QA
I don’t have iPhone so I don’t know
What tools do I have to determine the user’s notification issue on SRT?
Debug info, where it says context
None, we have to rely on customers screenshots and emails.
Select break and do some work avoidance
Check the device on account info and see his private notifications
In what device are peeking notifications available?
iPhone 12 max pro
Android devices only
Blackberry
Nokia 1100
True or False: the topic that we are evaluating is notifications.
True
False
What is notifications
All of the above
What database is more up-to-date to check on notifications issues?
Knowledge Base
Daily Tips
Escalate to SME immediately
Call 911
What is the decision path for “I don’t want to see the notification that says the messages are encrypted end to end”
General Notification Education > About the end-to-end encryption
We do not support this
Troubleshooting > How to factory reset my phone
General Information > About exit group notification
What is one of the most common scenarios on notification problems?
My screen is cracked and my phone is not turning on
I can not receive notifications for some reason
I love burritos at 4am and parties that never end
I blocked my wife and she’s now texting me on Facebook
I work for…
Telegram
Facebook WhatsApp
Tiendas D1
Huh?
What is a notification
I didn’t pay attention
A message from god
The act of telling someone officially about something that has happened or will happen
I didn’t pay attention in red
