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Information Systems - Quiz 2

Total questions: 8

Worksheet time: 8mins

Name
Class
Date
1.

Is every information system mission-critical?

a)

Yes

b)

No

2.

What is shadow IT?

a)

Acquiring new IS without a proper tender process

b)

Acquiring new IS without managerial approval

c)

IT expenses (incl. systems, processes and human resources), which are not controlled by the official IT department

d)

Paying by cash when acquiring IS

3.

Systems from the shadow IT...

(Select all relevant options)

a)

May have low levels of security and data integrity

b)

Are typically more expensive than the systems controlled by the IT department

c)

Are not governed and managed similarly to the systems controlled by the IT department

d)

Are acquired as temporary solutions and will be replaced soon

4.

A need for IS can be defined by:

(Select all relevant options)

a)

Analysis of business opportunities and problems

b)

Analysis of organisational business processes

c)

Drawing causal loop diagrams

d)

Asking for advice from your friends

5.

Defining information needs in an organisation can be challenging because:

(Select all relevant options)

a)

People from different organisational functions need different things

b)

People at different organisational levels (strategic, tactical, operational) need different things

c)

Information needs can change over time

d)

The analyst defining information needs is lazy

6.

Information needs can also be defined based on:

(Select all relevant options)

a)

Analysis of job descriptions

b)

Analysis of competencies of employees in an organisation

c)

Analyst's educated guess

d)

Analysis of Critical Success Factors of a business

7.

Select the right statement from the following:

a)

Key Performance Indicators are not related to Critical Success Factors

b)

Key Performance Indicators and Critical Success Factors are the same thing

c)

Key Performance Indicators define how we will measure Critical Success Factors

d)

Critical Success Factors define which Key Performance Indicators are the most important

8.

A business case document for investment in systems...

(Select all relevant options)

a)

Outlines and justifies investments in IS

b)

Outlines the business benefits of IS

c)

Outlines the implementation strategy for IS

d)

Outlines the vision and goals of the project