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HM11 Quiz Midterm

Total questions: 50

Worksheet time: 26mins

Name
Class
Date
1.

Process of gathering, analyzing, and interpreting information about market, product, or service to be offered for sale in the market, about the past, present and potential customers for the product or service.

a)

MARKETING PLAN

b)

MARKET RESEARCH

c)

MARKETING STRATEGY

d)

PRODUCT TESTING

2.

Asking survey questions aimed capturing needs, values, attitudes, behaviors and demographics.

a)

ADVERTISING TESTING

b)

BRAND AWARENESS AND REACH

c)

MARKET SEGMENTATION

d)

PRODUCT TESTING

3.

Brand Awareness and Reach is?

a)

Keeping how effective your marketing campaigns really are.

b)

Measuring customer satisfaction to increase customer retention.

c)

Surveys that ask customers to choose between different products with unique features and price points.

4.

Digital Ads, Billboards, Newspapers and Magazines are _____________.

a)

DISPLAY ADS

b)

PODCASTS

c)

SOCIAL MEDIA ADS

5.

True or False?

Marketing involves encouraging people to buy a product or service.

a)

True

b)

False

6.

Marketing that utilizes Internet and online based technologies is known as ...

a)

Relationship Marketing

b)

Traditional Marketing

c)

Digital Marketing

d)

Cause Marketing

7.

Carefully arranging for a product or service to occupy a clear, distinctive, and desirable place relative to competing products or services in the minds of target consumers is called...

a)

mass marketing

b)

target marketing

c)

market segmentation

d)

green marketing

e)

positioning

8.
Which market segment would this product appeal to?
a)
High income, males, 18+, who enjoy fast cars
b)
Low income, young, females, who enjoy fast cars
9.
Define what is meant by the term 'market segmentation'
a)
The action or activity of gathering information about consumers' needs and preferences.
b)
The splitting of the market for product or service into different parts, or segments.
10.
Knowing the income of a potential customer can help you determine products' __________.
a)
Pricing
b)
Place
c)
Promotion
d)
Label
11.

The term "Demographics" refers to

a)

Grouping potential customers based on their beliefs and preferences

b)

Grouping potential customers based on whether or not they have purchased a product in the past

c)

Grouping potential customers using statistical data such as age, race and gender

d)

Grouping potential customers based on where they live

12.

The process of dividing a market of potential customers into groups based on different characteristics is called

a)

Market Segmentation

b)

Market Analysis

c)

Demographics

d)

Consumer identification

13.

Promotion

a)

The cost to the buyer of goods or services

b)

Where goods or services are available

c)

Informing customers about products and persuading them to buy them

d)

Goods or services that are sold

14.

A ...................... is a special saying made from a few words that helps identify the company or brand.

a)

logo

b)

coupon

c)

banner

d)

slogan

15.

Pinterest, Instagram, Facebook are example of ........

a)

DISPLAY ADS

b)

PODCASTS

c)

SOCIAL MEDIA ADS

d)

VIDEO ADS

16.

What are four key stages within the chain of distributions?

a)

Principal, Wholesalers, Retailers, Consumers

b)

Faculty, Sellers, Buyers, Manufacturing

c)

Principal Retailers or Wholesalers Consumers

d)

Manufacturing Sellers and Faculty Buyers

17.

what type of trade is shown in the picture?

a)

Retail

b)

Wholesale

18.

This is where you would go to purchase flowers in bulk.

a)

Wholesale

b)

Retail

19.

This is where you would go to purchase a single arrangement.

a)

Wholesale

b)

Retail

20.

He sells in bulk to buyer.

a)

Retailer

b)

Wholesaler

21.

Any individual who purchases goods and services from the market for his/her end-use is called a..................

a)

Customer

b)

Purchaser

c)

Consumer

d)

All these

22.

The reason you pay for a good.

a)

Cost

b)

Economy

c)

Market

d)

Producer

23.

The number of consumers who want something.

a)

Supply

b)

Opportunity

c)

Resources

d)

Demand

24.

The entire activity of buying and selling that takes place out in the world.

a)

External benefit

b)

Market

c)

Supply

d)

Competition

25.

Which intermediary in the distribution process follows the wholesaler?

a)

Consumer

b)

Sales Representative

c)

Retailer

d)

Agent

26.

How/where a product will be distributed

a)

Price

b)

Place

c)

Promotion

d)

Product

27.

A direct channel of distribution brings the product directly from the producer to the consumer. ex. farmers market.

a)

True

b)

False

28.

Automotive manufacturing source different part of vehicle component from individual company such as tires, hoses, batteries & electronics items. This is an example of ...............

a)

B2B (Business to Business).

b)

B2C (Business to Consumer).

c)

B2G (Business to Government).

d)

C2B (Consumer to Business).

e)

C2C (Consumer to Consumer).

29.

Online selling of products, which manufacturers or retailers sell their products to consumers over the internet refers to

a)

B2B (Business to Business).

b)

B2C (Business to Consumer).

c)

B2G (Business to Government).

d)

C2B (Consumer to Business).

e)

C2C (Consumer to Consumer)

30.

In defining sales & marketing strategy, in the context of channel management, which of the components below are not part of "Where to play" & "How to win" factors ?"

a)

Geography.

b)

Market size / growth.

c)

Digital platform.

d)

Value Proposition.

e)

Product differentiation.

31.

Why do we need customer segmentation ?

Select more than 1 answer.

a)

The profit potential differs by customer segment.

b)

Each customer segment has specific needs, requiring different value propositions.

c)

Our asset and capabilities are better suited to serving some, but not all, customer segments.

d)

Customer segmentation helps us focus scare resources, where they can be most effective.

e)

All the above.

32.

where do the consumers buy our products?

a)

Traditional Market

b)

Online Channel

c)

Traditional Store

d)

Supermarket & Minimarket

e)

All answers are correct

33.

Consumer preferences and buying patterns is influenced

by " ..............."

a)

Income.

b)

Lifestyle.

c)

Age.

d)

Comfort.

e)

All the above.

34.

an individual who has the power to affect purchase decisions of others because of his/her authority, knowledge, position or relationship with his/her audience in a particular field.

a)

Marketer

b)

Consumer

c)

Influencer

35.

Happens when the desired outcome of a marketing message is achieved.

a)

Web 2.0

b)

Conversion

c)

Dot Com Bubble

d)

Demographics

36.

The Twitter platform has a strong emphasis on?

a)

Music

b)

Phrases

c)

Real-time Information

d)

Homework Completion

37.

1. Social networks are organized primarily around __________.

a)

a. brands

b)

b. people

c)

c. discussions

d)

d. interests

38.

7. Facebook and LinkedIn are the most popular social networks globally.

a)

a. True

b)

b. False

39.

Characteristics of Services are

a)

Intangible

b)

Tangible

c)

Inseparability

d)

Homogeneous

e)

Heterogeneity

40.

The service tringle outlines all the relationships that exists between the company, the employee and the Customer.

a)

True

b)

False

41.

Interactive Marketing occurs when _____

a)

Employee and Company interacts

b)

Employee and Employee Interacts

c)

Employee and Customer Interacts

d)

Customer and Company Interacts

42.

Offering a special product that no other business has is called

a)

matching the price that other competitors have on the same product

b)

a stock item

c)

a unique selling point

d)

a new product

43.
For most businesses, the most profitable customers tend to be...
a)
Local customers
b)
Loyal customers
c)
Business customers
d)
New Custoemrs
44.

Product refers to...

a)

Where the product is sold

b)

The good/service the consumer purchase

c)

The price a consumer will pay for the product

d)

The way a consumer is made aware of the product

45.

Place refers to...

a)

Where the product is being delivered

b)

Where it is placed on the internet

c)

Where the consumer can buy the product

d)

The area of the store where the product is placed

46.

Promotion refers to...

a)

The packaging of a product

b)

The colours of the product

c)

The after-sales service

d)

The way in which a consumer is made aware of a product

47.

The place occupied by products in the heart and minds of the consumer.

a)

Packaging

b)

Positioning

c)

Goods

d)

Place

48.

The way your product or service appears from the outside.

a)

Price

b)

Marketing Mix

c)

Product

d)

Packaging

49.

It can be intangible or tangible as it can be in the form of services or goods.

a)

Marketing Mix

b)

Price

c)

Product

d)

Packaging

50.

One promotional advertising message broadcast on tv or radio

a)

communication

b)

competitor

c)

public relations

d)

commercial