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Fundamentals of Hospitality

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

Customer Service is vital part of hospitality

a)

TRUE

b)

FALSE

2.

The image will be part ___________ Tourism

a)

Religious

b)

Dark

c)

Adventure

d)

Agriculture

3.

Identify the sub department of front office

a)

Reservation

b)

Reception

c)

Bell Desk

d)

Cashier

4.

___________is a temporary movement of people to destinations outside of the place where they normally live and work and their activities during their stay at these destinations

a)

Travel

b)

Hospitality

c)

Tourism

d)

Vacation

5.

"Someone who travels at least 80 km from his or her home for at least 24 hours, for business or leisure or other reasons” is called_____

a)

Tourist

b)

Customer

c)

Traveler

d)

Visitor

6.

Tourism is primarily a __________industry

a)

production

b)

service

c)

distribution

d)

exciting

7.

Full form for VISA is _______

a)

Visitors Intended to Stay Abroad

b)

Visitors Intended to Stay America

c)

Visitors Inbound to Stay Abroad

d)

Visitors Intention to Stay Abroad

8.

A person who engages in tourism in his/her own country is called a

a)

Foreign tourist

b)

Domestic tourist

c)

Outbound tourist

d)

International tourist

9.

Which is NOT a reason to travel:

a)

Leisure

b)

Shopping

c)

Freight

d)

Education

10.

Which of the following is NOT part of hospitality?

a)

Hotels

b)

Hospitals

c)

Airlines

d)

Travel