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MT Quiz - TM11 3B

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Complete the 7P's of Tourism Marketing Mix.

1.

2. Place

3. Price

4.

5.

6. People

7.

a)

Production

Promoting

Physical Structure

Partition

b)

Product

Promotion

Philosophised

Process

c)

Product

Promotion

Physical Evidence

Process

d)

Pension

Perforate

Perishable

Personalized

2.

Identify whether it is Tangible or Intangible

a)

Tangible

b)

Intangible

3.

Identify whether it is Tangible or Intangible

a)

Tangible

b)

Intangible

4.

The second step of the strategic marketing process is to evaluate internal and

external factors that affect your business and market. One of the methods to conduct this analysis is SWOT analysis.

What does SWOT stands for?

4 lines
5.

This refers to the tactics (or marketing activities) that we

have to satisfy customer needs and position our offering clearly in the mind of

the customer.

a)

Marketing Mix

b)

Specific Tourism Products

c)

Visitor Experience

d)

Product Life Cycle

6.

It is the typical characteristic of

tourism as well as the service industry. It means that the consumer can

only use/experience the service but it does not mean that he is the

owner of the product/service.

a)

Inseparability

b)

Tangible

c)

Heterogeneity or Variability

d)

Lack of Ownership

7.

It refers to something intangible that cannot be

touched or stored, have to be

consumed on-site. An example

of this is the customer services

received during the meal.

a)

Ancillary Services

b)

Intangible

c)

Services

d)

Products

8.

It refers to a unique place where a visitor sends at least one night

and exhibit tourism products such as attractions, support services, and

tourism services.

4 lines
9.

Comprise tourism products that

can be sold as individual

offerings such as

accommodations and tourist

attractions.

a)

Total Tourism Products

b)

Specific Tourism Products

c)

Residents Oriented Products

d)

Tourism Oriented Products

10.

They can be touched

and stored, consumed now or

later. They are also known

as goods. For example a

restaurant meal.

a)

Ownership

b)

Tangible

c)

Perishability

d)

None of the Above