Wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Tiếng anh 5-unit7

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Employers usually seek applicants who are c-------, as well as have a good technical understanding of the production process for clothing, accessories, or footwear.

(a)  

2.

This program isn’t r---------. What should I do now?

(a)  

3.

Being s------ is very necessary for a receptionist.

(a)  

4.

These flowers are a token of my a----------- for all your help during the time I was here.

(a)  

5.

Like other businesses out there, her fashion business was a-------- affected by the pandemic. 

(a)  

6.

If you make all e------ to talk calmly to customer about the problem, it could be solved finally

(a)  

7.

are /very /that / sorry/ your order /no. 4635 for / delayed. /2000 blouses/ We/ was

a)

We are very sorry that your order no. 4635 for 2000 blouses was delayed.

b)

We  was very sorry that your order no. 4635 for 2000 blouses are  delayed.

c)

Are We very sorry that your order no. 4635 for 2000 blouses was delayed?

8.

There /an/ has/ unusually /demand/ for/ been/ heavy/ this model

a)

There has been an unusually heavy demand for this model.

b)

There has been an heavy unusually demand for this model

c)

This model for demand unusually there has been an heavy

9.

(đáp án)-(sửa)

The confirmation email has not send (A) to my mailbox yet (B), so, (C) we cannot (D) execute your order.

(a)  

10.

(đáp án)-(sửa)

560 black jeans (A) and 30 blue jeans are  delivered (B) instead of (C)130 black and 20 blue jeans as (D) in our order.

(a)  

11.

Choose the sentence that means rejecting a complaint

a)

It is obvious that the damage you complain of must have taken place during transit. It follows, therefore, that we cannot be held responsible for the damage.

b)

I’m really sorry; we’ll do our utmost/best not to do the same mistake again

c)

I sincerely apologize for the inconvenience this issue has caused to you.

12.

Could you tell me exactly what … with the T-shirts .

a)

happening

b)

happen

c)

happened

d)

are happening

13.

I’m not happy….. the fabric you sent us for the order no.56 

a)

to

b)

with

c)

for

d)

about

14.

Her fashion business (adversely) (a)   affected by the pandemic

15.

If the engineer finds that the machine is beyond repair, it (replace) (a)   immediately.

16.

After checking with the production department, we found out that a mistake in packaging process (made) (a)  

17.

(đáp án)-(sửa)

The confirmation email has not send (A) to my mailbox yet (B), so, (C) we cannot (D) execute your order.

(a)  

18.

(đáp án)-(sửa)

Can (A) you please explain it more clearly(B)? We will (C) take responsibility if the mistake was making (D) by us.

(a)  

19.

We/ the matter/ have/ investigated/ thoroughly.

a)

We had investigated the matter thoroughly.

b)

We has investigated the matter thoroughly.

c)

We have investigated the matter thoroughly.

20.

Most companies a---------- the importance of customer feedback.

(a)