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ORAL COMM 7Cs and Barriers

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.

All are barriers of communication except:

a)

behavioral

b)

cultural

c)

societal

d)

physical

2.

Deaf people hear at a very loud volume of sound. What barrier is most evident?

a)

Physiological

b)

Psychological

c)

Linguistic

d)

Physical

3.

What is an example of a cultural barrier?

a)

Loud music plays as nurse talks to patient

b)

A pharmacy is not wheelchair accessible

c)

Deaf child struggles to form sentences

d)

Women doesn't make eye contact due to religion

4.

Which of the following statements show conciseness?

a)

I’m going to the grocery store to buy apples, brown sugar, pie crust, and vanilla extract for a pie that I’m baking for a church potluck event next Saturday night.

b)

I’m going to the grocery store to buy ingredients for an apple pie.

c)

I’m going to the grocery store to buy apples, brown sugar, pie crust, and vanilla extract for a church event.

d)

I’m going to the grocery store to buy ingredients for an apple pie that I’m making for

a church event next Saturday night.

5.

Which of the following is an example of courtesy in communication?

a)

Opening the door for a stranger

b)

Asking your grandfather out to lunch

c)

Texting your friend “happy birthday!”

d)

Being respectful of the receiver’s culture

6.

What is the definition of communication barriers?

a)

obstacles that get in the way of clear communication

b)

obstacles that get in the way of clear writing

c)

obstacles that get in the way of clear blogging

d)

obstacles that get in the way of clear tweeting

7.

What is the use of clarity in communication?

a)

makes comprehension easier

b)

saves time and money

c)

strengthens relations

d)

builds goodwill

8.

Xianxie Huang does not understand Martin's speech because of

a)

cultural barrier

b)

psychological barrier

c)

linguistic barrier

d)

behavioral barrier

9.

Consideration is one of the seven C's of communication which means:

a)

present facts and figures accurately

b)

shortening your message

c)

understanding of human nature

d)

use simple, easy and prosaic language

10.

Which of the following situation shows a barrier?

a)

Carlo walked out.

b)

Maria was listening to an instrumental music.

c)

Maria didn't hear Carlo.

d)

Carlo didn't talk to Maria

11.

Using layman's terms is a barrier.

a)

true

b)

false

12.

If someone is sleepy during a seminar is a type of what barrier?

a)

Use of Jargon

b)

Lack of confidence

c)

Emotions

d)

Noise

13.

Barrier is the factors that affect the flow of _____________.

a)

Messaging

b)

Communication

c)

Sharing

d)

Information

14.

Who introduced the 7 Cs of Effective Communication?

a)

Broom, Cutlip and Aristotle

b)

Broom, Aristotle and Weaver

c)

Broom, Cutlip and Center

d)

Broo, Shannon and Weaver

15.

Charity is one of the 7 C's of communication

a)

true

b)

false