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MS OUTLOOK QUIZ - JIT

Total questions: 20

Worksheet time: 17mins

Name
Class
Date
1.

Which steps among the following should a user perform regularly to maintain a reasonable mailbox size:(choose two answers)

a)

Make sure Deleted Items is emptied upon closing out (auto or manual)

b)

Remove e-mail in Sent Items and Drafts (auto or manual)

c)

Check Mailbox Cleanup feature (tools – mailbox Cleanup)

d)

None of the above

2.

You would like each of the emails you sent to display your name and other details automatically at the end of the message. Which feature helps you to set this up?

a)

Footers

b)

Signatures

c)

Tables

d)

Frames

3.

You would like each email that arrives into your mailbox to be automatically sorted into folders depending on whom they are from. Which feature helps you do this?

a)

Mail Merge

b)

Rules

c)

Planner

d)

None of the Above

4.

How do you start Outlook?

a)

Open Accessories and Start Outlook

b)

Open Control Panel and Start Outlook

c)

Open Programs and Outlook will start automatically

d)

Click Start, and then click Microsoft Office – Microsoft Outlook from All Programs in the Start menu

5.

Can you manage someone else's calendar if given permission?

a)

Yes

b)

No

6.

Contacts contain contact information about?

a)

Names

b)

Phone Numbers

c)

Email Addresses

d)

Company Names

e)

All of these

7.

What information can Outlook help you manage?

a)

E-mail

b)

Contacts

c)

Calendars

d)

All of these

8.

You accidentally delete an email from the inbox and need to restore it. What action do you take?

a)

You cannot undo the deletion

b)

Drag the message from the Deleted Items folder back to the Inbox

c)

Right Click on the Deleted Items folder and click Empty Deleted Items

d)

You phone the Network Administrator and ask him or her to restore yesterdays backup

9.

What term best describes the usefulness of Quick flagging?

a)

Follow up

b)

Security

c)

Prioritization

d)

Filtering Spam

10.

Although MS Outlook is often used mainly as an e-mail application, it also provides features among the following: (choose two answers)

a)

A desktop

b)

Task Manager

c)

Contact Manager

d)

Picture Manager

11.

What do you call the place in Outlook where new messages arrive?

a)

Inbox

b)

Outbox

c)

Draft

d)

Sent Items

12.

What does CC stand for?

a)

Carry Cheese

b)

Complete Caption

c)

Carbon Copy

d)

Close Capture

13.

The ___________________ of a message also appears in the title bar of the message window

a)

addressee

b)

subject

c)

flags

d)

date

14.

An email that you are still working on is stored in the ________________.

a)

Inbox

b)

New Mail folder

c)

Drafts folder

d)

Sent Items folder

15.

If you do not want the recipients of your message to see the others you also sent the message to, you should use the _________________ feature.

a)

Cc

b)

Flag

c)

Hide

d)

Bcc

16.

When you can't view or respond to email messages right away, you should set up a(n) ______________ to alert people who send an email message that you are not currently available

a)

Contact list

b)

Vacation response

c)

Attachment

d)

Bcc

17.

Used to keep and track appointments

a)

Tasks

b)

Notes

c)

Mail

d)

Calendar

18.

After we click enter outlook.com, next step is ...

a)

Try premium

b)

Leaving

c)

Sign in

d)

Confuse

19.

What is the name of the tool used to change the font color?

a)

Delete

b)

Font color

c)

Font

d)

Font size

20.

List any five(5) things you learnt from the Microsoft Outlook course?

4 lines