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Sales vocabulary 12.2

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

A sales quota is the ___________________a sales rep is supposed to sell in a given period of time.

a)

amount

b)

money

c)

B2B

d)

C2C

2.

A sales commission is the ________________of the income from a sale that the rep is paid.

a)

amount

b)

percentage

c)

profit margin

3.

B2C is ____________________________________

a)

business to business

b)

business to consumer sales

c)

when the company sells directly to the user or customer

4.

B2B means____________

a)

that the customer is another company

b)

business to customer sales

c)

business to business sales

5.

A sales account is _______________

a)

a company that regularly sells you something

b)

a company that regularly buys your products or services

6.

CRM is a system of __________________

a)

managing a company's interaction with customers

b)

customer relationship with customers

c)

credit relationship management

7.

A vendor is

a)

a person or company that supplies a service or a product

b)

a company or person that buys a particular product or service

8.

A wholesale company sells ______________________________

a)

large quantities of goods to other companies

b)

small quantities of goods to other companies

9.

A retail company sells ______________________________

a)

goods to the end-user or individual customer

b)

large quantities of goods to other companies

10.

An after-sales service is ____________________________

a)

service that happens before the sales itself.

b)

service that continues after a product has been sold [eg: repairs etc]

11.

A business transaction is also called a _______________

a)

contract

b)

deal

c)

commerce