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Worksheets2.04 BM - Onboarding & New Employee Orientation
Total questions: 17
Worksheet time: 9mins
Training can be defined as ________
Organizational activities which aims to improve employee's current performance.
Activities designed to decrease employee's motivation.
Activities designed to help individual employee's grow.
Organizational activities which aims to decrease the hotel's revenue.
Which employees need training?
Employees who received good compliments from guests.
New employees, individuals who are transferred and promoted.
Employees who perform their job satisfactorily.
Employees who perform up selling.
What is the benefit of training program?
Training decreases employees' satisfaction.
Training increases employees' productivity.
Training decreases employees' motivation.
Training increases employees' poor work-life balance.
What are the goals of training program?
Training program is designed either to change attitudes and ignore employees' skills and knowledge.
Training program is designed either to ignore employee attitudes, ignore skills and impart knowledge.
Training program is designed either to maintain the employee attitudes, develop skills and maintain the current knowledge.
Training program is designed either to change attitudes, develop skills or impart knowledge.
The first step in organizing a training program is
Set learning objectives
Identify training needs
Design the program
Evaluate the program
The following are benefits of training EXCEPT
Increases employee's productivity
Keep employees knowledge and skills up-to-date
Help attract and retain talented employees
Decreases employees' job satisfaction
The following statements are TRUE about training EXCEPT
Training are needed when hiring new employees
Training is needed for newly promoted employees
Training is needed when the law requires it
Training can be used as a disciplinary action tool
The formal process of familiarizing new employees with the organization, their jobs, and their work units is called as ________.
orientation
onboarding
cross-training
team training
A training methods that give a chance for the trainee to act like a real worker in the created environment is called as _____.
coaching
role-playing
behavior modelling
blended learning
A method by which employees are given hands-on methods experience with instructions from their supervisor is called ___________.
Orientation
Onboarding
On-the-Job Training (OJT)
Simulation
Learning that takes place via electronic media
Simulations
E-learning
Games
Case Studies
The process of systematically socializing new employees to help them "get on board" with an organization.
Simulation
Onboarding
Orientation
On-job-training (OJT)
A case study method is more appropriate when _____
the learning material is more factual
trainees are required to model the behavior
when training is in a very short time frame
trainees need to learn how to analyze and syntesize facts to improve their decision-making
which one from the below isn't one of the resources needed for a new hire?
Policies
Actual job description
Systems Manuals
Courier Day T-shirt
Within 4 days of joining a company/department a person determines if they have made the right decision.
True
False
