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WorksheetsEPPD1053 - Chapter 7
Total questions: 15
Worksheet time: 8mins
Managers must understand no plan is perfect but should grow and change to meet new conditions.
True
False
The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational levels.
True
False
In order for goals to be effective, they should be challenging but realistic.
True
False
Goals should be easy so that employees feel motivated.
True
False
Prevention and preparation are the two stages of crisis management.
True
False
A desired future state that an organization attempts to realize is known as a(n) _______.
plan
vision statement.
goal
mission statement
idea
Of the strategic management functions, which of these is considered the most fundamental?
Executing
Analyzing
Controlling
Planning
Leading
_______ is primarily responsible for strategic goals/plans.
Middle management
Board of directors
Consultants
Top management
Lower management
Which of these is described by mission statements?
Corporate values
Product quality
Location of facilities
All of these choices
None of these choices
At the top of the goal hierarchy is ________.
strategic goals.
tactical goals.
operational goals.
a mission.
employee goals.
Sarah is a middle manager at Style Sneakers Corporation. She is most likely responsible for the achievement of _______.
operational goals.
tactical goals.
strategic goals.
lower-level goals.
top-level goals.
Kenny’s manager has given him the following goal: "Profits should be increased in the coming year in order for employees to receive a monetary bonus." Which characteristic of effective goals is missing?
Specific and measurable
Challenging but realistic
Covers key result areas
Defined time period
Linked to rewards
Managers believe that they are better oriented toward goal achievement when which of the following are used?
Management by means
Single-use plans
Standing plans
Key performance indicators
Management by objectives
Which of the following are used to provide guidance for work-related tasks that are performed repeatedly within the organization?
Tactical plans
Single-use plans
Standing plans
Key performance indicators
Strategic plans
A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called _______.
stretch goal.
scenario building.
single-use planning.
crisis management planning.
None of these choices
