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Creative Technology - SUMMATIVE NO. 2

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Identify if the following statement is true or false.

A person who has achieved Computer Hardware Servicing National Certificate Level II Qualification is competent to be a computer service technician or a computer repairman.

a)

True

b)

False

2.

Identify if the following statement is true or false.

Because the computer field is changing rapidly, computer service and repair technicians must work to remain updated in current technology and become oblivious of future developments.

a)

True

b)

False

3.

Identify the following statement is true or false.

Today, computer service and repair technicians are capable of viewing desktop and sharing control of mouse and keyboard through remote assistance.

a)

True

b)

False

4.

Identify the following statement is true or false.

Most companies that employ computer service and repair technicians expect the technician to have a basic knowledge in computer electronics.

a)

True

b)

False

5.

Identify the following statement is true or false.

A computer service and repair technician should have an awareness of electrical safety issues.

a)

True

b)

False

6.

Identify the following statement is true or false.

In an IT support department, your job would involve travelling to visit clients on site.

a)

True

b)

False

7.

Identify the following statement is true or false.

Computer service and repair technicians generally work with a variety of users.

a)

True

b)

False

8.

Identify the following statement is true or false.

A computer service and repair technician should be timid.

a)

True

b)

False

9.

Identify the following statement is true or false.

A computer service and repair technician should have the ability to meet deadlines.

a)

True

b)

False

10.

Identify if the following statement is true or false.

Computer Hardware Servicing is the entry point for a career in the computer/information field.

a)

True

b)

False