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WorksheetsFood and Beverage Services
Total questions: 20
Worksheet time: 10mins
1. Which napkin fold is the fanfold?
2. Which napkin is the birds of paradise fold?
3. Which napkin fold is the pyramid?
4. Which napkin fold is the candle?
5. Which napkin fold is the leaf fold?
8. Which side of the table does the knife belong?
Left
Right
Top
On the plate
It is a service establishment where you pay for food and drink to be consumed.
Hotel
Restaurant
Cinema
Catering service
Those are jobs positions in a restaurant
Carpenter, assistant, supervisor
receptionist, musician, security guard
Manager, waiter, chef
none of the above
A banquet service offers food, drink and atmosphere for events.
TRUE
FALSE
What are some of the roles of a Restaurant Manager?
taking orders, parking cars, taking calls.
Supervising, training, and evaluating the subordinates
Preparing food, cooking and checking the kitchen business
He does not do anything because is the manager.
F&B Staff Attitudes and Competencies
funny, good at soccer, optimist
musical skills, good looking, long hair
Attentiveness, Effective Communication , Knowledge
none of the above
The F&B Services staff needs to conduct themselves with very positive, energetic, and friendly gestures.
TRUE
FALSE
It refers to glass and drinkware items.
Flatware
Glassware
Tableware
Porcelain
In welcoming guest, you should address the male guest first.
True
False
Guests with reservations should always be given more preference than walk-in guests.
True
False
Offer assistance such as taking their umbrella or coat/ jacket.
True
False
The following are guests with special needs except______.
Guests with dietary restrictions
Children
Repeat customers and regular guests
Differently-abled Guests
Guests of a different culture
Arrange the procedures for seating guests in correct order:
1. Serve water, the starters or present the menu
2. Escort and lead the guest towards the table
3. Waitstaff’s self-introduction
4. Seat the guest
2-3-4-1
4-3-2-1
1-2-3-4
2-4-3-1
Present the menu to the guests from the _____-hand side.
Right
Left
_________ is the information regarding all the food and beverage items available in the establishment.
Beverage knowledge
Menu knowledge
