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Consumer Behaviour

Total questions: 11

Worksheet time: 25mins

Name
Class
Date
1.

Stimuli that are too weak or too brief to be consciosly seen or heard is

a)

subliminal perception

b)

product decision

c)

sensation

d)

Motives

2.

Consumers are exposed to thousands, if not millions,  of stimuli every day.  The stimuli that they perceive depends on the three factors, except ..

a)

Nature of stimulus

b)

Principles

c)

Expectation

d)

Motives

3.

Why Perceptual Interpretation occurs?

a)

People have a need for closure and organize perceptions to form a complete picture.

b)

they are selective as to what they are exposed to – what messages they seek out

c)

because consumers have unique motives, interests, and experiences

d)

because consumer have positive expectations of how that brand performs

4.

Individuals tend to carry pictures in their minds of the meanings of various kinds of stimuli.

a)

Jumping to Conclusions

b)

Hallo Effect

c)

First Impressions

d)

Stereotypes

5.

situations in which the evaluation of a singleobject or person on a multitude of dimensions is based on the evaluation of just one or a few dimensions (e.g. a man is trustworthy, fi ne and noble because he looks you in the eye when he speaks)

a)

Hallo Effect

b)

Stereotypes

c)

First Impression

d)

Interpretation

6.

What is Consumer Imagery ?

4 lines
7.

Explain briefly why marketer may forced to reposition it in response to market events?

4 lines
8.

What is function the technique of perceptual Mapping?

4 lines
9.

any price that a consumer uses as a basis for comparison injudging another price

a)

Relation pricing

b)

Efficiency Pricing

c)

Reference Prices

d)

Perceived Orice

10.

Explain Briefly what is perceived quality of service

4 lines
11.

The immediate and direct response of the sensory organs to stimuli is

a)

perception

b)

absolute threshold

c)

Sensation

d)

Interpretation