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Sales Management

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Referred to the direction of sales force personnel. But, it has gained a significant position in the today’s world

a)

sales management

b)

professional salesmanship

c)

Selling

d)

Planning

2.

It refers to the value a company promises to deliver to customers should they choose to buy their product.

a)

Value Proposition

b)

Sales

c)

Advertising

d)

Marketing Strategy

3.

Conflict Management is there to create _______

a)

Tear Friendship apart

b)

talk bad about other person

c)

creating Peace

d)

Recruitment

4.

Which of the following is not selling?

a)

form of direct contact between a salesperson and a customer

b)

Persuade someone of the merits of

c)

Give or hand over something in exchange for money

d)

to give away

5.

What is personal selling?

a)

selling to a business

b)

form of direct contact between a salesperson and a customer

c)

selling to a family member

d)

directly giving someone a product

6.

What is consultative selling?

a)

reason for making a purchase

b)

interview selling

c)

greeting the customer face-to-face

d)

finding products that meet a customers needs

7.

Define selling price

a)

The amount of money the seller pays

b)

The amount of money the seller pays and a buyer receives

c)

The amount of money the buyer pays and a seller receives

d)

None of teh above

8.

An example of personal selling is.....

a)

Sales team in a shop

b)

Billboard Advert

c)

TV advertisement

d)

Newspaper Ads

9.

Personal Selling would be more appropriate for:

a)

Chocolates

b)

Cars

c)

FMCG Products

d)

Apparels

10.

An advantage of Sales Promotion is that....

a)

Effective at achieving a quick boost to sales

b)

May damage brand image

c)

Sales effect may only be short-term

d)

Customers may come to expect promotions

11.

Which of these is an example of sales promotion ?

a)

Ticket discount

b)

An e-mail to a previous customer

c)

An article independently written by someone else, about the company

12.

Which is not a form of sales promotion?

a)

Trade shows

b)

Incentives

c)

Premium

d)

specialty media

13.

Sales revenue refers to

a)

money received through the sale of products

b)

money remaining after costs have been deducted from sales

c)

Both the options

d)

none of the above

14.

What are business objectives?

a)

A set of rules that all employees must obey

b)

The mission statement

c)

Targets which are set up to help achieve a business' vision

d)

Opportunities for a business to expand

15.

Which are corporate objectives?

a)

Profit maximisation

b)

Survival

c)

Growth

d)

All of the above

16.

A successful sales plan considers?

a)

Research, timeline, targets and metrics

b)

Triggers, goals, research, targets, diversity and evaluation

c)

Research, diversity, goals, evaluations

d)

Research, budgets, cash flows and goals

17.

Number of sales is said to be positive if:

a)

Sales have increased since last year

b)

Sales have increase in the last six months

c)

Sales are greater than forecast

d)

All of the above

18.

Profit = sales - price

a)

True

b)

False

19.

Why is it important businesses have objectives?

a)

So everyone knows what they are working towards

b)

It ensures survival

c)

You will become a market leader

d)

It guarantees profit

20.

to review the performance of the team including the marketing and sales campaign/program as well as to help a business individual or a firm to create a future solid strategic plan by following the sales trend and market behavior.

a)

SALES FORECASTING

b)

SALES ANALYSIS

c)

SALES TARGETING

d)

SALES APPLICATION