WorksheetsManagement
Total questions: 24
Worksheet time: 18mins
The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.
A) interpersonal
B) informational
C) technical
D) decisional
According to Fayol’s 14 Principles of Management, unity of command means:
A) Specialization increases output by making employees more efficient.
B) Employees must obey and respect the rules that govern the organization.
C) Every employee should receive orders from only one superior.
D) The interests of any one employee or group of employees should not take precedence over the interests of the organization as a whole.
According to Weber’s Bureaucracy characteristics, impersonality means:
A) Uniform application of rules and controls, not according to personalities
B) Positions are organized in a hierarchy with a clear chain of command.
C) System of written rules and standard operating procedures.
D) Managers are career professionals, not owners of units they manage
The ________ approach of management suggested using psychological tests for employee selection, learning theory concepts for employee training, and study of human behavior for employee motivation.
A) Classical
B) Behavioral
C) Quantitative
D) Contemporary
When Lena tells the employees that she is sure they can fulfill the schedule because they are good and skilled employees, she is performing which of the following management functions?
A) controlling
B) leading
C) negotiating
D) delegating
Because Samy is a shift manager in a hospital pharmacy, ________.
A) his technical skills are of the utmost priority
B) his conceptual skills are of the utmost priority
C) his interpersonal skills are not important
D) he need not have any empirical skills
1. The CEO of ABC Pharma company must understand the industry in which his business competes, the future of that industry, and the competition. This requires strong ________ skills.
A) technical
B) interpersonal
C) conceptual
D) controlling
The process of monitoring, comparing, and correcting is called ________.
A) controlling
B) planning
C) leading
D) evaluating
According to Adam Smith, the division of labor (or job specialization), is breaking down jobs into narrow and repetitive tasks and this will lead to higher productivity by increasing each worker’s skill and dexterity, plus saving time lost in changing tasks.
True
False
The Gilbreths (Frank and his wife Lillian) studied work to identify and eliminate inefficient hand-and-body motions, so the productivity and performance of the workers can be optimized and enhanced.
True
False
A manager's job is all about personal achievement.
True
False
According to Frederick W. Taylor; the theory of scientific management is described as the use of scientific methods to define the “one best way” for a job to be done.
True
False
Merna realizes that she has a personal characteristic that suggests she is not comfortable interacting with strangers. She interprets this as a(n) ________ if she is to get a job as a salesperson.
A) threat
B) strength
C) weakness
D) opportunity
The combined external and internal analyses are called ________.
A) competitor analysis
B) industry analysis
C) market analysis
D) SWOT analysis
What are the three main types of corporate strategies?
A) stability, focus, and turnaround
B) growth, stability, and renewal
C) growth, cost leadership, and differentiation
D) stability, differentiation, and focus
A ________ strategy is when an organization expands the number of markets served or the products offered.
A) growth
B) renewal
C) stability
D) retrenchment
Organizations grow by using strategies of ________.
A) concentration, integration, or diversification
B) concentration, integration, or stabilization
C) integration, diversification, or differentiation
D) integration, diversification, or functionalization
An organization that grows using ________ focuses on its primary line of business and increases the number of products offered or markets served in this primary business.
A) diversification
B) horizontal integration
C) vertical integration
D) concentration
In ________, a company grows by combining with competitors.
A) concentrated integration
B) horizontal integration
C) vertical integration
D) lateral integration
In the BCG matrix, a ________ enjoys a high anticipated growth rate and a high market share.
A) question mark
B) star
C) cash cow
D) dog
In the Boston Consulting Group (BCG) matrix, a business unit that has a low anticipated growth rate but a high market share is known as a ________.
A) cash cow
B) star
C) dog
D) question mark
Focusing on process development can lead to a successful cost leadership competitive strategy.
True
False
Innovation can help firms achieve a differentiation competitive strategy.
True
False
Establishing a competitive advantage is important but insufficient. To be successful in the long term, firms must maintain that advantage.
True
False
